Meadows Learning Center Program Lead

Mt. Hood Meadows and Cooper Spur Mtn. Resort foster an environment where every person feels a sense of belonging. We are committed to creating a consistent and enduring effort to improve diversity, equity, and inclusion for our team, guests, and community through respecting and celebrating all backgrounds and perspectives while addressing barriers through a collaboration of efforts with leadership, DEI (Diversity, Equity, and Inclusion) consultants, and our DEI Committee. Opportunities exist for our team to engage in training, educational resources, and focus work; connecting our mission of enriching lives to meaningful and purposeful work. We recognize that growing the culture and influencing the industry is a significant effort, it requires everyone’s engagement, collaboration, and voice. We invite all our team members to be part of improving the culture in whatever capacity they can.

At Mt. Hood Meadows, we pride ourselves on being a helpful culture. The Meadows Learning Center is seeking Program Leads who enjoy working on a team and helping where needed to ensure enriching experiences for all guests enjoying ski and snowboard program lessons. The Program Lead assists with multi-day kid’s camps and multi-week kid’s lessons. This includes assisting with staffing, training, and class management. Additional responsibilities include helping with general personnel administration and helping out where needed. This may include teaching lessons, boot fitting, adjustment of rental gear, greeting guests, and shoveling.

Qualifications & Experience

Mt. Hood Meadows provides equal opportunities for all employees and applicants. We strongly encourage applications from people of all races, religions, sexual orientations, pregnancies, genders, gender identities, gender expressions, national origins, ages, mental or physical disabilities, ancestries, medical conditions, military or veteran status, citizenship status, socio-economic backgrounds, or any other status protected by law.

Research has shown that women may be less likely to apply for a job if they do not check all the boxes in the job description. We encourage anyone to apply for positions that pique their interests and will consider transferable skills in placement of specific qualifications. We believe in fostering a growth mindset and want our team to develop new skills and grow into the job they want at Mt. Hood Meadows and Cooper Spur or to take elsewhere on their personal career paths.

• 18 years of age minimum
• Previous experience in a guest service role
• Proficiency in Excel, Word, Outlook
• Track record of timeliness and responsibility
• Ability to work independently and within a team setting
• Strong written and verbal communication skills
• Ability to learn Meadows Learning Center products, prices and other resort services
• Demonstrated ability to ski or snowboard
• Experience working with children and parents
• Availability to work weekends and holidays during the operations season
• Must be comfortable with the changing dynamics of a seasonal business
• Employment in this position is subject to a background screening

Preferred Experience

• Experience in a supervisory or leadership role
• PSIA/AASI Certification
• Experience using RTP or similar POS software
• Conflict resolution training or experience

Perks:

• Ski/Snowboard Season Pass for employee and qualifying dependents
• Don't Ski/Snowboard? Gift your lift access to a family member
• Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
• Buddy Tickets (3 discounted tickets to share)
• 401k after meeting eligibility
• Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
• Mountain Exchange Program (Ability to request free lift access to regional resorts)
• Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
• Special invites to Columbia Employee Store, Adidas, and other industry retailers
• Employee Assistance Program (EAP)
• Uniform Provided for all Departments
• Free Employee Transportation from Hood River
• Sick Time accrued at 1 hr per 20 hrs worked, no wait period
• Summer Seasonal Job Connections with Local Businesses
• Access to Team Wellness Programs
• Team Events (Free Food & Raffle Prizes)

Click here to learn more about our team member perks
Videos: Watch our team in action on the MHM YouTube Channel

At Mt. Hood Meadows and Cooper Spur Mtn. Resort our mission is enriching the lives of our team, guests, and community. We believe this is a place where feeling a sense of belonging, rocking the team and guest experience, and exceeding expectations leads to your life being enriched. We welcome all to their mountain home.