What are the responsibilities and job description for the Jr. Systems Administrator position at MTech Systems?
At M-Tech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production.
M-Tech Systems is the industry-leading provider for Live Animal Protein Production Performance Management Tools. For over 30 years, M-Tech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management—all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. M-Tech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability.
With nearly 300 employees globally, M-Tech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. M-Tech Systems USA’s headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a passion for helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We pride ourselves for having a working atmosphere that encourages collaboration, exceptional development tooling, training, and ongoing opportunities to work with senior and executive management.
Job Summary
M-Tech Systems offers competitive salaries, excellent benefits, a working atmosphere that encourages collaboration, comfortable facilities, exceptional IT tools, training, and ongoing opportunities to advance.
The Jr. Systems Administrator position is a full-time role. We are rapidly expanding, and we are searching for qualified candidates to join and grow alongside the team.
The core responsibilities of a Jr. Systems Administrator include responding to service requests and providing first-level troubleshooting and problem resolution. This is a dynamic position that involves work in Azure cloud infrastructure. The candidate will work closely with a team of experienced Systems Administrators and be fully embedded within the larger IT team.
Essential Functions & Responsibilities
- Office 365 password changes
- Patch management
- Backup management
- Workstation and AVD support
- Deployments to our customer environments
- Monitoring and maintaining network infrastructure
- Assisting with the setup and configuration of new hardware and software
- Documenting technical procedures and solutions
- Participating in IT projects and initiatives
- Conducting regular system audits and updates
- Ensuring compliance with security policies and procedures
As the candidate gains experience, they will take on a broader support role for our growing IT infrastructure and services.
Qualifications, Skills, and Experience
The desired candidate is someone who thrives in a team-oriented, results-driven environment, welcomes challenges, likes problem-solving, embraces change, is creative, can learn fast, is self-directed, and works well under pressure.
We will help the candidate learn, and we expect the candidate to take on the challenge to learn quickly. Aptitude is the most important factor. However, candidates having experience and knowledge of any number of the following will be given preference:
- Bachelor’s, associates, or technical degree in a related field preferred. Applicable work experience and/or technical certifications will be considered.
- Remote desktop/ AVD support
- Microsoft Windows (11)
- MS Server (2016 - 2022)
- Microsoft SQL knowledge
- Active Directory/Group Policy
- Enterprise-level network architecture
- LAN/WAN environments
- VPN technologies
- VLAN Concepts
- SFTP Concepts
- Network security
- Office 365 Administration
- Network protocols (TCP/IP, LDAP, DHCP, DNS, etc.)
- Networking and configurations (Switching, routing, firewalls)
- Azure AD/Entra ID
- Organized and experienced in managing multiple projects with different deadlines
- Ability to work independently as well as part of a team
- Strong creative solution-making and problem-solving ability
- Ability to work evenings, weekends, and on-call (occasionally)
- The ability to handle multiple tasks concurrently, moving from task to task without loss of efficiency and composure
- Excellent customer service skills and interpersonal communication skills
- Strong analytical and deductive reasoning ability
- Self-motivated
- Desire to learn
- Strong communication ability (verbal and written)
- Experience with the preparation of basic documentation
EEO Statement
Integrated into our shared values is M-Tech’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. M-Tech is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at M-Tech has an ongoing responsibility to respect and support a globally diverse environment.