BDC Internet Sales Agent - MTN View Chevrolet

MTN View Chevrolet is hiring a BDC Sales Agent! Please only experienced call center agents apply. This is not an entry level position.

This position is a Sales Customer Service position as an Internet Sales Representative within our Business Development Center at our dealership!

Do you have the talent we are searching for to join our family owned dealership? You will be the voice of our auto group. This department handles all incoming sales leads both Internet form and incoming calls. The BDC sales agent sets appointments for our sales division and makes the first call out to any new website lead while tracking follow-up tasks in our CRM software.

Top hourly pay is available but only for top performing agents! Hourly wage range for agents with experience is pending skill set and experience. Upon completion of the training period, your pay will be reevaluated based on your comprehensive learning and knowledge absorption. If you know our CRM and VIN Solutions - you have a step in! Experienced in this role at a dealership is required.

What We Offer

• Medical. Dental and Vision Insurance
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Employee Assistance Program
• Discounts on products and services

Saturday work is required for this position. Customer service experience is a HUGE win, give us a shout if you would like to talk about this amazing opportunity!

Responsibilities

• Setting sales appointments and working follow up tasks for a set goal of leads per month.
• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Handle all incoming online email leads phone leads in a timely manner. Respond to email inquiries in a professional, well-spoken manner
• Assist customers in vehicle selection based on their needs
• Direct customers to product information resources, including those available online
• Deliver inquiries/messages intended for other sales personnel and departments promptly

Qualifications

• Experienced with CRM would also be highly valuable and preferred.
• People person - our agents are on the phone all day every day, you must enjoy working with the public (customer service skills is a must!)
• Details details details - To some extent you are self managed, if you make the same mistakes over and over after counseling you won't succeed in this job.
• Work well in a team atmosphere with other professionals - You will be located among managers, sales people, other agents, so you will need to have great communication skills not only for your customers, but also colleagues.
• Being on time and avoiding absenteeism is critical to your success - We adhere to strict attendance policies.

We will be filling the role immediately, you don't want to miss out on this!

We are an Equal Opportunity Employer. All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, and Motor Vehicle Reporting checks. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MTN View Auto Group complies with all regulations set forth by the Federal Trade Commission (FTC). Due to these regulations MTN View enforces enhanced security processes such as mobile multi-factor authorizations. It is a required that all applicants must have a personal mobile device that can support these multi-factor authentication systems such as, but not limited to, the DUO mobile app.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Location: In person