Product Manager - Software Controls (Materials Testing Business)

Job Description

Job Description

Job Summary

• U.S. Citizenship required due to government contract obligations.
  
  

The Software and Controls Product Manager is responsible for the product lifecycle of MTS’ best-in-class Materials Testing system solutions which encompass hardware, controls and software. They are to ensure the products meet market needs now and in the future by understanding key customer insights, trends and needs. The goal is to maximize customer satisfaction while achieving the product goals for innovation, growth, profitability, quality, and market share, consistent with business objectives and strategies.

Major Areas of Accountability

• Conduct market research, competitor analysis, and gather customer insights to identify market needs and opportunities. Benchmark best-in-class competition and emerging technologies.
• Define and communicate the software and controls product vision, strategy, and roadmap, aligned with the overall product portfolio.
• Provide perspective on key market trends to support annual and long-range planning activity.
• Create business cases to define key product benefits and value propositions.
• Create and maintain product plans and implement them according to product roadmaps and identified aftermarket strategies over the entire lifecycle.
• Understand value-added components of the systems and maintain pricing for software and controls accordingly.
• Develop and conduct sales readiness training and sales tools to prepare the channel to support new product introduction and meet launch objectives.
• Collaborate with sales on creating sales strategies for key pursuits.
• Support lead generation activities and programs.
• Partner with Marketing Communications on all customer facing product communication.
• Collaborate with design and engineering teams to develop product specifications that are in alignment with customer demands and company objectives.
• Work closely with engineering to ensure seamless integration between hardware and software. components, addressing compatibility issues and optimizing performance.
• Work closely with technical support and customer service teams to address customer issues, improve product quality, and enhance user satisfaction.
  
  

Qualifications

Education, Experience & Skills Qualifications

Minimum Job Requirements

• Bachelor's Degree in Engineering, Marketing or technical discipline.
• Minimum of 5 years in a Product Management role (preferably supporting Mechatronic systems) or related experience.
  
  

Skills

• Demonstrated ability and desire to work with customers, translating pain points and insights into products and solutions (through cross-function product development teams).
• Strong communication skills and a demonstrated ability to work effectively across functions (engineering, sales, marketing, operations, finance, etc.).
• Proven understanding of electrical, mechanical, hardware and software technologies/frameworks as well as system integration principles.
• Demonstrated ability to navigate business systems (SAP, Salesforce, etc.) to obtain and synthesize data to provide market and product insights.
• Experience with licensed product business models.
• Strong Growth Mindset with a willingness and capacity to learn and assimilate new trends/technologies.
• Strong organizational skills, attention to detail, and a proactive approach to problem-solving.