What are the responsibilities and job description for the Store Lead position at Mud Bay?
Job Description:
- Provides a happy, educational, and fun experience for all who visit our stores
- Thrives in a retail environment and will engage dog and cat owners in conversation, connect with them on a personal level, and help them find solutions to fulfill the needs of their animals, while ensuring that staff members are doing the same
- Contributes to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats
- Performs transactions at the point of sale, cash handling and other financial procedures accurately and efficiently
- Makes decisions based on good judgment and Mud Bay's mission and values
- Enjoys learning and wants to learn continuously about animal health and nutrition and leadership. Willing to help others learn in a team environment
- Contributes to a team that celebrates differences and works together in a fun environment by providing fair leadership in all aspects of store operations
- Leads, trains, and works with team to maintain the cleanliness, organization and attractiveness of store's sales and support areas
- Leads, trains, and works with team to maintain inventory by continuously and accurately receiving, rotating, restocking, and facing the store
- Leads, trains, and works with team to ensure accurate stocking levels and quantities on hand to provide a fully stocked and functional store
- Communicates with the manager and leadership team frequently to provide useful information ensuring the growth of staff’s abilities, performance and needs
- Considers and anticipates the needs of the store and the team while reflecting the values and character of Mud Bay
- Opens and closes the store – leading the team during the day
- Delegates, empowers, and ensures the experience is happening for customers and employees
- Is comfortable with retail scheduling, including a variety of shifts
- Is able to work at a minimum of four locations, between a home store and assisting at neighboring locations
Required Skills:
- 2 years of proven leadership experience or equivalent
- Has a high school diploma, GED, or equivalent
- Delegation, coaching and mentoring others through tasks
- Ability to give and receive feedback
- Ability to identify top business and people needs and prioritize
- Must be 18 years or older
- Ability to lift to 45 pounds
- Experience leading a team required
- Competent with basic math, comfortable using computers, calculators and 10-keys
- Has a passion to continuously learn about dogs, cats and small animals
- Instinctively gracious: genuinely enjoys making others feel welcome
- Highly accountable: follows through on commitments
- Has integrity: says and does what she or he believes to be right
- Has good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes
- A self-starter, but happy to take direction and learn from others
- A team player: contributes to the happiness and effectiveness of co-workers
- Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay
- Interested in building a career with Mud Bay
Range of Pay: $20.44 to $23.50 per hour
Hours Per Week: 32 GFE
Salary : $20 - $24
