What are the responsibilities and job description for the Business Development Representative at HYUNDAI MONTGOMERY position at Mullinax Ford?
BDC Representative Job Description
Our company is looking for a BDC Representative at HYUNDAI MONTGOMERY to join our team at HYUNDAI MONTGOMERY AL
Responsibilities :
- Check email frequently and respond to inquiries immediately;
- Present initial financing options based on customer needs;
- Answer customer calls and establish follows-up with sales appointments;
- Deliver inquiries / messages intended for other sales personnel and departments promptly;
- Provide customers with initial product information and direct them to the appropriate dealership resources;
- Direct customers to product information resources, including those available on the internet;
- Handle all incoming internet and phone leads;
- Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management;
- Be available to promptly respond to live chat, phone and email inquiries in a professional and well-spoken manner;
- Follow up with leads that are not ready to make an appointment or no-show;
- Contacting clients prior to appointment date to confirm appointment;
- Mailing marketing letters to provided leads;
- Following up post visit to ensure customer satisfaction;
- Receiving inbound sales phone calls and leads;
- Placing outbound phone calls to potential leads.
Requirements :
Benefits :
We are a Drug Free Workplace and an Equal Opportunity Employer.
