What are the responsibilities and job description for the Director of Communications position at Multnomah Athletic Club?
For over 130 years, the Multnomah Athletic Club (MAC) has been a cornerstone of the Portland community, dedicated to enriching the lives of our diverse membership through exceptional athletic, wellness, and social programs. Our nonprofit community is built on a foundation of excellence, and we are looking for a passionate and dynamic communications professional to lead the voice of America’s largest private social and athletic club, serving over 22,000 members.
Who You Are
You are a hands-on leader with a strong proven background in leading all aspects of a full spectrum communications team. You thrive in collaborative environments, have an exceptional ability to craft compelling narratives, and are driven by a mission to engage, inspire, and connect. As a builder, you can rapidly understand our current landscape and position us for future success aligning our resources to the needs of all stakeholders.
What You'll Do
Reporting to the General Manager, as the Director of Communications, you will be at the helm of our communication strategies, driving engagement, enhancing brand visibility, and supporting our strategic goals. Your role will be vital in ensuring a unified voice to members of all ages, as we inform and inspire their lifelong journeys. Your team will invite and inform members to participate in our large spectrum of programming, apprise them of critical information in our club’s operations, and inspire this era of MAC members. Here’s how you’ll contribute:
At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:
Who You Are
You are a hands-on leader with a strong proven background in leading all aspects of a full spectrum communications team. You thrive in collaborative environments, have an exceptional ability to craft compelling narratives, and are driven by a mission to engage, inspire, and connect. As a builder, you can rapidly understand our current landscape and position us for future success aligning our resources to the needs of all stakeholders.
What You'll Do
Reporting to the General Manager, as the Director of Communications, you will be at the helm of our communication strategies, driving engagement, enhancing brand visibility, and supporting our strategic goals. Your role will be vital in ensuring a unified voice to members of all ages, as we inform and inspire their lifelong journeys. Your team will invite and inform members to participate in our large spectrum of programming, apprise them of critical information in our club’s operations, and inspire this era of MAC members. Here’s how you’ll contribute:
- Strategic Leadership:
- In partnership with our member-led communications committee, craft and execute a comprehensive communications strategy that drastically modernizes our ability to serve MAC operations.
- Inspire and lead the communications team to deliver the future voice of MAC, fostering a culture of innovation and collaboration.
- Partner with the General Manager and our Executive Leadership Team (ELT) to synchronize communication efforts with organizational priorities and member needs.
- Represent MAC at public events, media engagements, and other external activities.
- Serve as the primary communications advisor to MAC’s member-led committees and Executive Leadership team.
- Manage the communications department budget and resources to maximize the investment.
- Content Creation and Management:
- Oversee the production of high-quality, engaging content across all platforms—print, digital, and social media.
- Maintain consistency in messaging and brand identity to strengthen our presence.
- Develop and manage a multi-channel content calendar, ensuring timely and effective delivery of communications.
- Leverage the volunteer power of our highly engaged community to exponentially amplify our team’s reach and capabilities.
- Develop and implement targeted campaigns to support key initiatives and strategic priorities.
- Collaborate with cross-functional teams to ensure successful execution and alignment with our overall strategy.
- Provide training and guidance to employees on effective communication practices and tools.
- Develop and manage crisis communication plans to ensure MAC can respond effectively to emergencies and high-stakes situations.
- Oversee the content and design of our publications, including The Winged M Magazine.
- Digital Evolution:
- Design, resource, and implement the evolution of MAC’s communications channels with an emphasis on drastically improving our digital capabilities.
- Oversee our online presence, including our website, social media channels, and email marketing.
- Monitor and report on communications metrics, continually seeking opportunities for improvement.
- Drastically improve our reach on social channels and the usability of MAC.com.
- Education: Bachelor’s degree in Communications, Marketing, Public Relations, or a related field; Master’s degree preferred.
- Experience:
- 7-10 years of experience in communications, with 3-5 years in a leadership role.
- Proven success in developing and executing communications strategies, preferably in a small to medium sized company or non-profit organization.
- Strong proficiency in digital communications and social media management.
- Experience and/or passion in health, fitness or athletics is a plus.
- Skills:
- Exceptional written and verbal communication skills.
- Strong leadership and team management abilities.
- Strategic thinker with excellent problem-solving skills.
- Strong proficiency in content creation, digital marketing, and data analytics.
- Collaborative team player able to work with diverse groups and stakeholders.
- Hands-on approach with the ability to perform critical communications functions directly when necessary.
At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:
- Full-time employees: Enjoy medical, dental, and vision insurance.
- Facility access: Free access to our exercise room and classes, climbing gym, and pools.
- Convenience: Free parking and discounted public transportation passes.
- Retirement: Participate in our 401(k) program with an employer match.
- Well-being: Access our Employee Assistance Program (EAP) and the Headspace wellness app for free.
- Perks: Enjoy discounts on club services and meals.
- A collaborative and dynamic environment: Join a supportive team passionate about making a difference.
- Professional growth: Lead a nationally recognized platinum club.
- Impactful work: Help us deliver America’s healthiest community, impacting a diverse membership of 22,000 members spanning all ages.
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