What are the responsibilities and job description for the Clinical Services Specialist - Wraparound Care Coordinator - KSA Latine/Bi-lingual Spanish, Behavior position at Multnomah County?
Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range
$39.11 - $48.12 Hourly
Department
Health Department
Job Type
Regular Represented
Exemption Status
United States of America (Non-Exempt)
Closing Date (Open Until Filled If No Date Specified)
The Opportunity
THIS WORK MATTERS!
Multnomah County Health Department's Behavioral Health Division is seeking social workers and mental health professionals who represent the communities we serve and are dedicated to removing barriers to youth and families who experience intersectionality to join our team as the Clinical Services Specialist - Wraparound Care Coordinator - KSA Latine/Bi-lingual Spanish. The Wraparound Care Coordinator position is part of the Multnomah County Health Department's Behavioral Health Division. This position is responsible for leading a multi-disciplinary team to create individual plans to address the needs of children and families based on assessment and clinical evaluation of each client. The position also coordinates monthly team meetings and conducts investigations to help youth and families enrolled in Health Share of Oregon and experiencing complex challenges.
This is a position that requires advanced knowledge and experience with the Latine/a/o culture and community, specifically in the provision of mental health services, and the ability to speak, write, and read fluently in both the Spanish and English languages.
Clinical Services Specialist - $1,500 Hiring Incentive
As a newly hired Clinical Services Specialist, you will receive a one-time New Hire Recruitment and Retention Incentive payment of $1,500 on your first paycheck. The incentive will be prorated based on the position's FTE status
Teleworking/Hybrid: At this time, this position is designated to "routine telework/hybrid," meaning you will be working remotely (from home) most of the time and you will be required to attend meetings in the community. As with all telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.
Note: The eligible list created from this recruitment may be used to fill regular, full or part time, temporary, and limited duration assignments.
As the Clinical Services Specialist - Wraparound Care Coordinator - KSA Latine/Bi-lingual Spanish duties include:
Wraparound Care Coordination
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Required Minimum Qualifications/ Transferable Skills*:
Education/Experience
SCREENING & EVALUATION:
The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
Type of Position: This hourly union-represented position is eligible for overtime
Type: Represented
FLSA: Non-Exempt
As a newly hired Clinical Services Specialist, you will receive a one-time New Hire Recruitment and Retention Incentive payment of $1,500 on your first paycheck. The incentive will be prorated based on the position's FTE status.
Teleworking/Hybrid: At this time, this position is designated to "routine telework/hybrid," meaning you will be working remotely (from home) most of the time and you will be required to attend meetings in the community. As with all telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.
Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.
Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.
Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply. Note: Veterans' Preference does not apply in a transfer process.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Salary/Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Questions? Please contact the recruiter.
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions?
Recruiter
Andrea Archuleta
Email
andrea.j.archuleta@multco.us
Phone
1 (503) 9887472 x87472
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
Job Profile
6295 - Clinical Services Specialist
Pay Range
$39.11 - $48.12 Hourly
Department
Health Department
Job Type
Regular Represented
Exemption Status
United States of America (Non-Exempt)
Closing Date (Open Until Filled If No Date Specified)
The Opportunity
THIS WORK MATTERS!
Multnomah County Health Department's Behavioral Health Division is seeking social workers and mental health professionals who represent the communities we serve and are dedicated to removing barriers to youth and families who experience intersectionality to join our team as the Clinical Services Specialist - Wraparound Care Coordinator - KSA Latine/Bi-lingual Spanish. The Wraparound Care Coordinator position is part of the Multnomah County Health Department's Behavioral Health Division. This position is responsible for leading a multi-disciplinary team to create individual plans to address the needs of children and families based on assessment and clinical evaluation of each client. The position also coordinates monthly team meetings and conducts investigations to help youth and families enrolled in Health Share of Oregon and experiencing complex challenges.
This is a position that requires advanced knowledge and experience with the Latine/a/o culture and community, specifically in the provision of mental health services, and the ability to speak, write, and read fluently in both the Spanish and English languages.
Clinical Services Specialist - $1,500 Hiring Incentive
As a newly hired Clinical Services Specialist, you will receive a one-time New Hire Recruitment and Retention Incentive payment of $1,500 on your first paycheck. The incentive will be prorated based on the position's FTE status
Teleworking/Hybrid: At this time, this position is designated to "routine telework/hybrid," meaning you will be working remotely (from home) most of the time and you will be required to attend meetings in the community. As with all telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.
Note: The eligible list created from this recruitment may be used to fill regular, full or part time, temporary, and limited duration assignments.
As the Clinical Services Specialist - Wraparound Care Coordinator - KSA Latine/Bi-lingual Spanish duties include:
Wraparound Care Coordination
- Facilitate the fidelity Wraparound process, including assessment and clinical evaluation of each client.
- Investigate and apply clinical evaluation and skills to complex cases.
- Lead the Wraparound process in collaboration with youth, family, and team members.
- Coordinate access to necessary services. This includes, but is not limited to: completing referrals, educating providers on how to complete referrals, following up on the status of referrals and informing teams about this, and supporting teams in determining which services to pursue.
- Lead Wraparound team meetings, complete assessment tools, and document findings.
- Attend trainings and collaborate with child serving system partners.
- Respond to new referrals within 24 hours and hold the first team meeting within 30 days.
- Consult with the Wraparound leadership team and psychiatrist when needed.
- Provide verbal and written services in Spanish and English.
- Complete CANS initial investigation and assessments within 30 days of enrollment to determine the child's needs, set a plan, and make decisions.
- Lead CANS system collaboratively within a team approach and maintain partnerships with contracted agencies and providers.
- Facilitate the linkage between information gathering and the design of individualized service plans.
- Update CANS scoring sheet every 90 days and update the Plan of Care based on ongoing investigations and clinical evaluations.
- Enter detailed service notes into Evolv within 24 hours of service delivery.
- Update Plan of Care monthly and submit to supervisor or coach and team members within 5 business days of the team meeting.
- Lead evaluation of care plan updates within the team and lead the development of needed changes or improvements to the plan.
- Complete CIM and Evolv data entry to accurately reflect treatment requests for authorizations.
- Complete Strengths & Needs Summaries, Crisis & Safety Plans, Plans of Care, and Transition Plans within required timelines.
- Complete required County and State training and adhere to policies.
- Participate in supervision and training.
- Maintain values of Wraparound Program and track case assignments.
- Balance workloads, consult on cases, and monitor service delivery.
- Conduct work professionally and respectfully.
- Complete work ethically and submit timely documentation.
- Attend program meetings and trainings.
- Meet with Wraparound Supervisor
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Required Minimum Qualifications/ Transferable Skills*:
Education/Experience
- Equivalent to an Associates degree in social services, psychology, sociology, counseling or related field and four (4) years professional work experience as a counselor, advocate, or social worker ; OR,
- Equivalent to a Bachelor's degree in counseling, social services, psychology, sociology, social work or a related field and two (2) years of professional work experience as a counselor, Mental Health treatment professional, social worker, or therapist; AND
- Must meet the standards of Qualified Mental Health Associate - (QMHA) with the Mental Health & Addiction Certification Board of Oregon (MHACBO) - more information can be found at MHACBO website. Current QMHA (Required)
- Spanish and English (language testing is required upon hire)
- Valid Driver's License (Required)
- Advanced knowledge of and experience working with the Latine/a/o and Spanish-speaking community. This would be demonstrated by knowledge of the traditions, values, and customs of the community being served as well as the ability to identify specific examples of experience working directly with individuals and families who identify with the Latine/a/o and Spanish-speaking community.
- Understands cultural/racial/ethnic factors, including systemic disadvantage; acculturation, intergenerational immigrant family challenges, effects of trauma during immigration, war, separation from family/primary supports, detention, generational trauma, and any factors related to non-dominant culture affecting mental health/substance abuse and treatment.
- This position requires a Background Investigation, which may include being fingerprinted.
- Working knowledge of Google Suite, EvolvNX and Epic databases preferred.
- Experience working within the youth and adult systems of care, including crisis and acute care settings, shelter and housing, and mental health services. .
- Experience working with individuals who have Oregon Health Plan, Health Share/CareOregon, and Trillium Centene Health Plan.
SCREENING & EVALUATION:
The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.
- A completed online application
- Attach a Resume demonstrating you meeting minimum qualifications; AND
- Attach a Cover Letter addressing the following:
- How you meet the qualifications for this position; and
- Why are you interested in the position
- Attach a copy of your QMHA Certification (Required)
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
- Initial review of application/ resume and cover letter for minimum qualifications and all required attachments. If you do not address the minimum qualifications in the application, your application will be considered incomplete and will not move forward in the recruitment process.
- Phone screen
- Supplemental Questionnaire
- Oral exam
- Consideration of top candidates
- Background, reference, and education checks
Type of Position: This hourly union-represented position is eligible for overtime
Type: Represented
FLSA: Non-Exempt
As a newly hired Clinical Services Specialist, you will receive a one-time New Hire Recruitment and Retention Incentive payment of $1,500 on your first paycheck. The incentive will be prorated based on the position's FTE status.
Teleworking/Hybrid: At this time, this position is designated to "routine telework/hybrid," meaning you will be working remotely (from home) most of the time and you will be required to attend meetings in the community. As with all telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.
Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.
Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.
Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply. Note: Veterans' Preference does not apply in a transfer process.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Salary/Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Questions? Please contact the recruiter.
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions?
Recruiter
Andrea Archuleta
andrea.j.archuleta@multco.us
Phone
1 (503) 9887472 x87472
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
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