What are the responsibilities and job description for the Part Time Front Desk Receptionist position at Muncie Primary Care?
Muncie Primary Care is an adult internal medicine primary care practice with four physicians, three nurse practitioners and more than 20 nurses and staff caring for patients from young adulthood through elder age. We specialize in the management of chronic illnesses and preventive care.
Muncie Primary Care is a family-owned medical office that has been providing excellence in health care in Indiana since 1981.
- This position is part time and on a temporary basis to help cover our front desk while we have a staff member out on maternity leave. There is a possibility of it becoming a permanent, full time position.
- Office hours for this position are Monday, Tuesday, and Thursday from 8am-5pm.
The front desk position at Muncie Primary Care will be responsible for communicating with patients, scheduling appointments, discussing billing needs, checking out patients, and performing clerical duties.
Duties & Responsibilities
- Greeting patients, answer telephone, takes concise messages and schedules appointments
- Checks patients out and completes appropriate physician or testing referrals with accuracy
- Communicate with patients in a professional and friendly manner, satisfying patient expectations from arrival through to departure.
- Maintain effective communication with all departments within practice to ensure smooth service delivery
- Maintain a good working relationship with all front desk office staff
- Maintain up to date knowledge of practice and services provided to respond to patient inquiries
- Ensure all patient information is up to date
- Effectively collect and balance payments from patients upon departure
- Adhere to all HIPPA and OSHA regulated standards
- Other miscellaneous projects as assigned
Requirements
- 1-2 years of recent work experience in a medical office
- Able to work alone and within a team
- Reliable and able to work in a fast-paced environment
- Maintain good work attendance and arrive on time for shift daily
Job Types: Part-time, Temporary, Temp-to-hire
Pay: From $15.50 per hour
Expected hours: 24 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $16