What are the responsibilities and job description for the Manager, Mortgage Underwriting position at Municipal Credit Union?
About MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Overview:
Municipal Credit Union (MCU), one of New York City’s most trusted and innovative financial institutions, is seeking an experienced and forward-thinking Residential Mortgage Underwriting Manager to lead our underwriting operations. At MCU we believe that providing a path to homeownership will help drive generational wealth and reduce poverty. Our mission is to make homeownership a reality for all of our members. This role is ideal for a results-driven professional passionate about leveraging thought leadership to optimize processes, manage risk, and deliver an outstanding member experience in one of the most dynamic housing markets in the world.
Responsibilities:
Specific duties include, but are not limited to, the following:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following:
Results – You’ll look to achieve the best outcomes for our members. Continuously track and measure everything, and use it to always improve. Be proactive, not reactive.
Agility – You’ll remain agile in your decision making, planning, and delivery; using curiosity and creativity to see situations from all perspectives.
Integrity – You’ll act professionally and positively. Build trust, be upfront and communicate thoroughly.
Teamwork – You’ll work to achieve common goals as part of ONE TEAM.
Ownership – You’ll hold yourself and others accountable and remain committed to our obligations while caring about the outcomes as much as an owner would.
Belonging – You’ll embrace and environment in which any individual or group can be and feel welcomed, respected, supported and valued.
We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us.
What we can offer you:
Competitive Compensation, Medical And Dental Benefits.
401K with employer contribution
Flexible paid time off
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.
Municipal Credit Union (MCU) is an Equal Opportunity Employer.
Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary: $100,000 - $110,000 /annually
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Overview:
Municipal Credit Union (MCU), one of New York City’s most trusted and innovative financial institutions, is seeking an experienced and forward-thinking Residential Mortgage Underwriting Manager to lead our underwriting operations. At MCU we believe that providing a path to homeownership will help drive generational wealth and reduce poverty. Our mission is to make homeownership a reality for all of our members. This role is ideal for a results-driven professional passionate about leveraging thought leadership to optimize processes, manage risk, and deliver an outstanding member experience in one of the most dynamic housing markets in the world.
Responsibilities:
Specific duties include, but are not limited to, the following:
- Recruit, develop, and lead a high-performing residential mortgage underwriting team.
- Provide coaching, training, and mentorship to ensure team members are equipped with the skills and knowledge to excel.
- Promote a culture of collaboration, accountability, and continuous learning.
- Manage the end-to-end residential mortgage underwriting process to ensure efficient, accurate, and compliant decision-making.
- Maintain and enforce underwriting policies that align with regulatory guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA) and MCU’s risk management framework.
- Evaluate complex loan applications and provide expert guidance on escalated cases.
- Act as a key driver of innovation in MCU’s underwriting strategies, leveraging data and insights to enhance operations and member satisfaction.
- Monitor industry trends, regulatory updates, and market dynamics to inform strategic initiatives.
- Collaborate with MCU leadership to design and implement new underwriting programs tailored to the unique needs of our members.
- Analyze and report on key performance indicators (KPIs), including turnaround times, portfolio performance, and risk metrics.
- Identify opportunities for process improvements, cost savings, and technology adoption.
- Partner with IT and vendors to implement underwriting technologies and tools that enhance efficiency and accuracy.
- Work closely with MCU’s lending, compliance, and risk teams to ensure alignment on business goals and member-focused solutions.
- Provide input into product development initiatives to create mortgage offerings that meet the diverse needs of MCU’s membership.
- Act as a trusted advisor and subject matter expert to internal stakeholders and external partners.
- Bachelor’s degree in Finance, Business Administration, or a related field (MBA or advanced certifications preferred).
- 7 years of experience in residential mortgage underwriting, with at least 3 years in a supervisor role.
- Strong knowledge of underwriting guidelines, risk assessment, and regulatory requirements in the mortgage industry.
- Demonstrated ability to lead and motivate teams in a fast-paced, results-oriented environment.
- Expertise in mortgage lending systems (e.g., Mortgage Bot, Encompass) and familiarity with digital underwriting tools.
- Strong analytical, decision-making, and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
- Experience working within the unique complexities of the New York Metropolitan real estate market is highly desirable.
- Thorough knowledge of Fannie Mae and all other secondary market guidelines.
- Knowledge in the areas of TRID, Appendix Q, RESPA, MDIA, HMDA, TILA, ECOA, FCRA, Fair Lending
- Ability to work extended hours when required.
- Excellent problem solving skills.
- Strong written and verbal communication skills.
- Ability to effectively prioritize tasks and meet deadlines;
- Must be flexible and adaptable in a changing environment;
- Proficiency in Excel and Microsoft Office Suite.
- Strong PC skills,
- Self-motivated, ability to communicate within a team to solve issues and drive results, positive attitude.
- Requires attention to detail and organizational skills.
- Highly Ethical
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following:
Results – You’ll look to achieve the best outcomes for our members. Continuously track and measure everything, and use it to always improve. Be proactive, not reactive.
Agility – You’ll remain agile in your decision making, planning, and delivery; using curiosity and creativity to see situations from all perspectives.
Integrity – You’ll act professionally and positively. Build trust, be upfront and communicate thoroughly.
Teamwork – You’ll work to achieve common goals as part of ONE TEAM.
Ownership – You’ll hold yourself and others accountable and remain committed to our obligations while caring about the outcomes as much as an owner would.
Belonging – You’ll embrace and environment in which any individual or group can be and feel welcomed, respected, supported and valued.
We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us.
What we can offer you:
Competitive Compensation, Medical And Dental Benefits.
401K with employer contribution
Flexible paid time off
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.
Municipal Credit Union (MCU) is an Equal Opportunity Employer.
Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary: $100,000 - $110,000 /annually
Salary : $100,000 - $110,000
