Demo

Manager, Strategic Enablement

Municipal Credit Union
New York, NY Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/3/2025

Job Description

Job Description

About MCU :

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Overview : The Manager, Strategic Enablement provides leadership and oversight of delivering and enabling a variety of different enterprise- wide, strategic projects that deliver value to our members and employees across a wide variety of products, service and experiences. This role work directly with the various different business communities at MCU to define and communicate the overall vision, objectives, and goals of the project; prioritize project requirement and always support the team.

The role will work closely with Organizational Agility to build, groom, and maintain the sprint backlog. They will be accountable and responsible for properly educating and reporting to the organization for the project’s purpose, importance (ROI), and progress, and a post implementation review.

The Manager, Strategic enablement collaboratively leads projects by working with partners across the organization. They must work with all project members and supporting teams to identify and document all coordinating user stories, e.g. change control, communications, and training.

The ideal candidate for this position is a solutionist / problem solver. As Manager of Strategic Enablement, you will use your knowledge, skills, and abilities to take on several roles, including business strategist, project designer, market analyst, customer liaison and project owner.

Responsibilities :

Specific duties include, but are not limited to, the following :

  • Defining and articulate the vision for the initiatives they lead.
  • Partner with key organizational stakeholders across the organization to develop and execute project roadmaps and backlogs that drive revenue, improve member engagement, optimize operations, and enhance business value.
  • Maintain project backlog through continuous prioritization and refinement of initiatives that align with product strategy, including identifying and securing buy-in for new opportunities.
  • Ensuring that enablement activities are tied to tangible, measureable metrics that that drive MCUs organizational goals
  • Collaborating with internal partners to translate business needs into requirements
  • Managing backlogs and prioritizing based on changing requirements.
  • Enable the delivery team to self-organize, removing impediments, and fostering an environment for high-performing team dynamics, continuous flow, and continuous improvement.
  • Continually identifying, communicating, documenting and addressing risks associated with new products services and capabilities.
  • Manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritization and time allocation.
  • Excel in a dynamic environment by driving decision-making, working well under pressure, and adapting to frequent change
  • Entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen.
  • Build strong relationships and effectively influence and communicate across stakeholder groups, up and down the organization.
  • Synthesize complex information / data and relay to people with less expertise.
  • Perform other related duties as requested and special projects as assigned

Requirements :

  • Bachelor’s Degree or equivalent combination of education / related experience.
  • 1 – 3 years of experience as a manager or team leader preferred.
  • 3 – 5 years of experience having exposure to projects or relevant experience as a Scrum Master.
  • Experience with Agile techniques including User Stories, Continuous Integration, Continuous Testing, Pairing, preferred
  • Experience with Robotic Process Automation, Digitization and Automation transformation and MRM platform configuration and management
  • Demonstrated success in planning, organizing, leading people and activities. Ability to motivate, direct and coach staff.
  • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
  • Technologically proficient.
  • Leadership Competencies :

  • Proven ability to manage change
  • Capacity to take calculated risks and innovate
  • Experience in setting vision and strategy
  • Lead by example and encourage team in developing adaptability
  • Successful in communicating effectively
  • Prioritizes developing others
  • Thinking that values diversity and difference
  • Proven ability to build and maintain relationships at all levels of the organization
  • Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work
  • Why you’ll be a good fit :

    Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following :

    Results – You’ll look to achieve the best outcomes for our members. Continuously track and measure everything, and use it to always improve. Be proactive, not reactive.

    Agility – You’ll remain agile in your decision making, planning, and delivery; using curiosity and creativity to see situations from all perspectives.

    Integrity – You’ll act professionally and positively. Build trust, be upfront and communicate thoroughly.

    Teamwork – You’ll work to achieve common goals as part of ONE TEAM.

    Ownership – You’ll hold yourself and others accountable and remain committed to our obligations while caring about the outcomes as much as an owner would.

    Belonging – You’ll embrace and environment in which any individual or group can be and feel welcomed, respected, supported and valued.

    We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us.

    What we can offer you :

    Competitive compensation, medical and dental benefits.

    401K with employer match

    Flexible paid time off

    We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

    Municipal Credit Union (MCU) is an Equal Opportunity Employer.

    Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Salary : $80,000 - 90,000 / Annually

    Salary : $80,000 - $90,000

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