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WIC FAMILY SERVICES SUPERVISOR (Administrative Officer) - Range 14 / NON

Municipality of Anchorage
Municipality of Anchorage Salary
Anchorage, AK Other
POSTED ON 1/17/2025
AVAILABLE BEFORE 2/6/2025

Open to the general public and any current Municipal employee. 

This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.

DEPARTMENT: Anchorage Health Department

HOURS OF WORK: Monday through Friday; 8:00 a.m. to 5:00 p.m.

LOCATION: 825 L Street, Anchorage, Alaska

Supervise and evaluate the work performance of WIC's Family Service Associates (FSA), and Breast Feeding Peer Counselors (BFPC) within the WIC program. Manage interpersonal and disciplinary matters. Facilitate strategic planning sessions, to develop and implement program improvement plans while leading workgroups to collaborate and strategize, how to best achieve WIC's goals and mission. Develop ongoing training program for Competent Professional Authority (CPA), BFPCs and FSAs on a biweekly basis. Remedy customer service complaints and address grievances. Provide support in developing and managing grant proposals including writing goals, objectives and assisting with monthly and quarterly reports. Develop, evaluate, and monitor CPA counseling schedule. Conduct WIC participant chart audits. Conduct and document outcomes of vendor visits within the Anchorage community. Assist WIC Program Manager with data collection to track WIC participant outcomes. Procure supplies, manage WIC's inventory, and track WIC's purchasing budget. Develop and implement enrollment programs to provide services to potential WIC participants in Anchorage. Draft and implement WIC policies and procedures in collaboration with the WIC 
Program Manager. Provide administrative assistance to the WIC Program Manager. Provide customer service support. Perform other duties as assigned.High school diploma, GED or equivalent and six (6) years of experience in the field
related to the position.
 
OR
 
Associate’s degree in Accounting, Business Administration, Computer Information
Systems, Finance or similar discipline and four (4) years of experience in the field
related to the position.
 
OR
 
Bachelor’s degree in Accounting, Business Administration, Computer Information
Systems, Finance or similar discipline and two (2) years of experience in the field
related to the position.

All applicants must possess and/or obtain:

• A valid State of Alaska Driver’s License with Satisfactory DMV driving report.

The Municipality Of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to http://www.uscis.gov/E-verify.E-Verify® is a registered trademark of the U.S. Department of Homeland Security. 

If selected for hire, appointment to this position will be conditional based upon the submission of a current copy of the applicant's Alaska Driver's License and a current (dated within 30 days from date requested) copy of his/her Department of Motor Vehicle driving record, including a driving record from previous states.

 if the Alaska Driver's License was first issued within one year prior to application, documenting an acceptable driving history. The processing fee(s) are the responsibility of the selected applicant. For information on acceptable driving history, please refer to the MOA Driving Conviction Guidelines.

If selected for hire, appointment in this position will be conditional based upon satisfactory completion of a national criminal background investigation (AS 12.62.160) and (AS 12.62.400). Accordingly, it will be necessary for the selected applicant to provide certain identification information and be fingerprinted. Fingerprint cards must be dated within 30 days from date requested. The processing fee of $47.00 plus the cost of being fingerprinted (variable) is the responsibility of the selected applicant and must be accomplished before beginning work.

If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.

All required certifications and licenses must remain current for the duration of employment.

Military Service Interview Preference:
Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.
 
Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application.  Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment.  The statement of service must be on a form or letterhead of the individual’s command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.


Application Process:
Once an applicant clicks the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile.  Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account.  NOTE: The Government Jobs website and applicant's profile accounts are not administered by the Municipality of Anchorage.  For technical assistance or customer service regarding an account profile, applicants may contact the Government Jobs customer support line at 1-855-524-5627.
 
For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at (907) 343-4442 during regular business hours of Monday – Friday 8:00 a.m. - 5:00 p.m. Alaska Time.
 

The MOA is an EO and AA employer and complies with Title I of the ADA. For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at (907) 343-4571

Salary : $31 - $46

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