What are the responsibilities and job description for the Patient Service Representative position at Muralli Lakireddy DDS,?
Responsibilities:
- Greet and check-in patients in a friendly and professional manner
- Schedule patient appointments and maintain appointment calendar
- Answer phone calls and respond to patient inquiries
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and ensure accuracy of information
- Assist with medical record management, including filing and organizing documents
- Adhere to HIPAA regulations to protect patient privacy and confidentiality
- Collaborate with healthcare providers to ensure smooth patient flow and efficient operations
- Handle patient complaints or concerns with empathy and professionalism
Qualifications:
- Previous experience as a dental receptionist, medical receptionist, or front desk representative preferred
- Knowledge of medical scheduling systems and procedures
- Familiarity with medical records management and terminology
- Strong communication skills, both written and verbal
- Excellent customer service skills and ability to work well with patients of all ages
- Ability to multitask and prioritize tasks in a fast-paced environment
- Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
As a Patient Service Representative at our dental service organization, you'll make a difference by creating lasting impressions and building trust with patients. With strong communication skills and a commitment to ongoing learning, you'll deliver exceptional patient care. We offer a generous benefits package, career development opportunities, and a fun and supportive culture. Join our team and contribute to our mission of positively affecting patients' lives. Apply today and be part of a world-class organization that puts You First.
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be subject to change based on organizational needs.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Pickerington, OH 43147: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16