What are the responsibilities and job description for the Branch Office Specialist position at Murphy-Hoffman Company?
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck Dealership and Leasing group. As MHC continues to grow, we have an opening for a Branch Office Specialist. The role of the Branch Office Specialist is to support the operations of the Branch by assisting customers and employees. Provide a professional, courteous and helpful atmosphere by being the face and voice of the Branch. Answer all incoming calls and route calls to the appropriate person or location. Greet customers, vendors, job applicants and other visitors and assure that they are directed or escorted to the proper office or location. Perform office and clerical tasks as assigned by the Regional Accounting Manager and Branch Manager.
- Responsible for greeting all visitor arrivals in a professional and courteous manner and directing them to the appropriate person or area with the branch.
- Answers all incoming telephone calls in a professional and courteous manner and routes all incoming calls. Takes messages and make sure they get to the appropriate employee.
- Performs various accounting, finance, credit administration and clerical duties as directed to support the operational departments within the branch (i.e. truck sales, parts, service and/or body shop).
- Opens, date stamps and sorts all incoming mail and processes all outgoing mail.
- Prepares daily deposits.
- Scans documents for use by Regional and Corporate offices.
- Codes Payables to correct General Ledger Account. Fill out New Vendor Forms.
- Monitor and follow up on missing invoice list, EDI invoice processing and intercompany invoices.
- Performs notary service for the branch.
- Manages the office supply inventory and replenish supplies as needed.
- Requires excellent communication, organizational and customer service skills.
- Must have the poise and confidence necessary to make routine decisions and direct customers to the appropriate department or manager to address their needs issues.
- Experience in an office environment preferred.
- Must be well organized, detail-oriented, and possess the ability to handle multiple tasks at the same time.
- Must be proficient with Microsoft Office Products such as Word and Excel.
- Must be able to qualify as legal notary.
