Senior Payroll Specialist

A global company is seeking a Sr. Payroll Specialist to lead and optimize global payroll operations. The ideal candidate is a seasoned payroll professional with international experience and strong leadership, systems, and compliance knowledge. Working collaboratively, the new leader will ensure accurate and timely payroll delivery by driving process improvements and supporting global HR initiatives while enhancing the employee experience and maintaining full compliance with company policies and international regulations.

Salary Additional Benefits:

• $100,000-$115,000
• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• 401K - company match

Location: Houston, TX

Type of Position: Direct Hire

Responsibilities:

• Manage accurate and dependable payroll services for employees across global locations, ensuring consistent achievement of service levels and key performance indicators.
• Actively support coordination with external payroll providers to meet service requirements.
• Assist the payroll team in managing employee life cycle services, helping balance workloads during peak demands.
• Deliver exceptional customer service by prioritizing employee needs and fostering a culture of service excellence.
• Contribute to ongoing improvements in payroll and HR data processes, with a focus on increasing automation for data collection, collation, and submission to payroll providers.
• Support payroll-related projects by offering expertise and contributing to initiatives that standardize payroll processes where possible.
• Serve as a subject matter expert for payroll-related concerns, taking ownership to ensure effective issue resolution.
• Provide insights and performance data to support payroll compliance and process monitoring.
• Conduct audit-level reviews to ensure compliance with legal requirements and internal company policies.
• Maintain proactive communication with stakeholders and employees to mitigate payroll concerns and manage expectations when issues arise.
• Collaborate with HR teams to align payroll services with broader business objectives.
• Partner with HR colleagues to effectively manage company compensation and benefits programs.
• Uphold high compliance standards by ensuring employee and HR records are maintained securely and in accordance with data protection regulations and company policies.

Requirements:

• Experience in system implementations, process development, and process management.
• Proven background in HR or Payroll Operations within a multinational organization, with extensive experience managing international payrolls and a strong understanding of best practices and general HR processes.
• Experience collaborating with and driving performance from third-party payroll service providers.
• Demonstrated integrity, sound judgment, and the ability to maintain strict confidentiality.
• Proactive in anticipating service needs, taking action when required, and escalating issues when appropriate.
• Strong understanding of the employee experience, relationship management, and a commitment to delivering exceptional customer service.
• Experience with HRMS and payroll-related software.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Comfortable interacting with employees at all organizational levels.
• Skilled at analyzing detailed information, summarizing key insights, and using this data to improve payroll performance.
• Proven track record of meeting performance targets.
• Self-motivated with the ability to work independently with minimal supervision.
• Ability to apply sound judgment and empathy when supporting both internal and external customers.
• Demonstrates stamina and resilience, effectively managing high-demand periods and challenging situations.
• Embraces change while maintaining focus on actionable improvements.
• Solution-oriented with a proactive mindset, capable of delivering services efficiently with agility and pragmatism.
• Excellent written and verbal communication skills in English, with a positive customer service focus.
• Experience in hybrid shared service models and managing third-party suppliers as a key component of service delivery is preferred.

Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.