What are the responsibilities and job description for the Customer Service Representative position at Murray's Group - CARSTAR/Fix?
Job Description
Job Description
Salary : $20.00- $23.00
We are seeking a Customer Service Representative (CSR) to build strong customer relationships and support administrative operations in a fast-paced, customer-focused environment.
What Youll Do
- Greet customers warmly and assist with check-ins, authorizations, and vehicle condition forms.
- Provide updates on repair progress and explain processes, including insurance, payments, rentals, and timelines.
- Answer and direct calls professionally, schedule appointments and handle DRP assignments promptly.
- Create RO files, coordinate vehicle drop-offs, and manage related paperwork.
- Maintain a clean and organized reception area, front office, and kitchen.
- Manage office calendars, invoices, accounts receivable, and final billing preparations.
- Submit customer information for weekly service reviews and assist as needed in other areas
What Were Looking For
Why Join Us?
Health, dental, and vision insurance.
Schedule
Qualifications
If this sounds like the perfect fit for you, apply today to join our team!
Salary : $20 - $23
