Demo

Customer Service Representative

Murray's Group - CARSTAR/Fix
Port Orchard, WA Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 4/26/2025

Job Description

Job Description

Salary : $20.00- $23.00

We are seeking a Customer Service Representative (CSR) to build strong customer relationships and support administrative operations in a fast-paced, customer-focused environment.

What Youll Do

  • Greet customers warmly and assist with check-ins, authorizations, and vehicle condition forms.
  • Provide updates on repair progress and explain processes, including insurance, payments, rentals, and timelines.
  • Answer and direct calls professionally, schedule appointments and handle DRP assignments promptly.
  • Create RO files, coordinate vehicle drop-offs, and manage related paperwork.
  • Maintain a clean and organized reception area, front office, and kitchen.
  • Manage office calendars, invoices, accounts receivable, and final billing preparations.
  • Submit customer information for weekly service reviews and assist as needed in other areas

What Were Looking For

  • 2 years of customer service experience, preferably in a retail setting.
  • A high school diploma or GED is required; a college degree is preferred.
  • Strong organizational, communication, and customer service skills with attention to detail.
  • Experience in sales, call centers, or POS / management systems is a plus.
  • Why Join Us?

  • Competitive pay : $20.00- $23.00 per hour
  • Opportunities for growth within our team.
  • Comprehensive benefits, including :
  • Health, dental, and vision insurance.

  • 401(k) with matching.
  • Paid time off.
  • Performance-based incentives
  • Employee discounts.
  • Schedule

  • Monday Friday, 8 : 00 a.m. 5 : 00 p.m.
  • Qualifications

  • Ability to stoop, bend, kneel, and lift up to 50 lbs. occasionally.
  • Extended periods of standing, sitting, and performing repetitive motions.
  • If this sounds like the perfect fit for you, apply today to join our team!

    Salary : $20 - $23

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