What are the responsibilities and job description for the Global Customer Success Lead position at Murrelektronik?
Responsibilities
The Senior Customer Service Manager will be responsible for:
The Senior Customer Service Manager will be responsible for:
- Developing and implementing performance improvement plans
- Managing escalated inbound customer service-related inquiries
- Creating and delivering pricing and availability quotes
- Fostering advanced familiarity with product applications
- Scaling up and down to support both the Customer Experience Leadership Team and the customer service team