What are the responsibilities and job description for the Desktop Support Technician position at Murtech Staffing and Solutions?
Job Description
Job Description
Desktop Support Technician
Location : West Jefferson, NC 28694
Pay Rate : $20.00 / HR W2 (Increase to $23 / hour upon hire)
Hours : Full time, M-F, 8am-4 : 30pm
Duration : Contract-to-Hire
Description :
- Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
- Documents, maintains, upgrades, or replaces hardware and software systems.
- Supports and maintains user account information including rights, security, and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Network connection issues, track network connections back to network switches.
- Escalates problems and issues to a higher level of support if unable to resolve.
- Represents company in a professional and businesslike manner and communicates effectively with customers and associates.
- Interacts with customers, responding to routine technical questions or request for information.
Qualifications :
Company Description
About Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values : Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.
Company Description
About Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values : Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.
Salary : $20 - $23
