What are the responsibilities and job description for the IT Desktop Support Technician position at AA2IT?
Job Description
Job Description
Location : 4 Professional Drive
Rate : $22 / HR
Candidate must have a deep understanding of diagnosing, troubleshooting, replacing PC / laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect
network printers) as well.
Working experience or strong understanding of enterprise technologies (Office 365, Win10 Professional, imaging, and ticketing systems. Having experience supporting applications related to engineering, manufacturing, and logistics is a plus
Is this position remote or in person? In-Person
What will the primary day-to-day responsibilities entail for this person? Deskside support for end users
What are the TOP 2 required skills that candidates must have?
1) Dependability : both to get work done independently, and for attendance for availability to work scheduled hours. Trusted to work proactively is a key attribute given limited site IT Leadership.
2) Soft Skills is a must for this role. Candidate must have the ability to work with strong personalities. Coachable, Team Player able to meet customer expectations regularly and respond well to feedback from leadership.
What will the work schedule be for this position? (M-F? 8-5? Overtime? Afterhours?) M-F 8-5. OT on an as-needed basis. No afterhours work.
Will there be OC (on call) or differentials? No
How many overall years of experience should this person have? Min 6mos-2yrs
Do they need any specific certifications or education? HS Diploma or similar. No specific tech certifications required.
If contract to hire what is the conversion rate? 22.00 p / hr
How many miles per day will the contractor be driving? Only to the site
What radius range should candidates be located from the job location? Preferred within 30 min dive but may go up to 60 min.
What is the exact work location or city, state, or zip? West Jefferson, NC 28694
How soon will the candidate review and interviews start? Tuesday
Company Description
At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.
Company Description
At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.
Salary : $22