What are the responsibilities and job description for the Part time Front Office Clerk/Receptionist position at Musart Salon?
We are looking for a part time friendly face to be part of our front desk team at Musart Salon.
Hours of operation:
Monday and Saturday: 9am-5pm
Tuesday - Friday: 9am - 7pm
Responsibilities:
- Answering phone calls;
- Warmly greet clients and inform assigned beauticians of their arrival;
- Inform clients about new services and promotions;
- Book and confirm appointments via phone, text message and email;
- Process transactions (cash and credit cards) and issue receipts;
- Offer beverages and chat with clients who are in the waiting area;
- Welcome walk-ins, answer questions about services and schedule appointments based on availability;
- Help with products sales;
- Update client records with contact and billing details, appointments and services offered;
- Maintain a tidy reception area.
- Help with social media stories and posts.
Requirements:
- Proven work experience as a Salon Receptionist, Front Desk Representative or similar role;
- Hands-on experience with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Excellent communication abilities (verbal, phone and email) with a customer service attitude
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
- High School diploma
- At least 21 years of age.
- Excel knowledge
Not required but encouraged:
Bilingual (Spanish and/or Portuguese)
Familiar with Meevo Software
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
- Referral program
Schedule:
- Evening shift
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $17 - $19