What are the responsibilities and job description for the Clinic Navigator position at Music City Prep Clinic?
At Diversity Health, we are passionate about changing the face of healthcare in Middle Tennessee and Kentucky by providing access to biomedical interventions and services for sexual health and wellness. We serve our patients with a highly skilled, competent team of clinicians, staff and volunteers who dedicate their time and expertise to see patients during convenient weekday and weekend hours. We accept insured and uninsured patients with affordable, low-cost or no cost services.
Clinic Navigator
Job Summary
Meets with patients, in person, when they arrive for their appointments and conducts patient interviews to record information necessary for their visit and/or treatment. The Navigator also assists with guidance of the patient’s routine for his or her visit and answers questions that do not require the expertise of a licensed professional.
General Responsibilities
Communicate with patients clearly, effectively with empathy, integrity, and accuracy
Assist clients with finding an available appointment
Assist clients with finding a PCP or supporting services if requested
Use systems and tools to access data to effectively manage clinic operations
Follow goals, objectives, policies, protocols, procedures, and systems established for the clinic
Demonstrate working knowledge of all major clinic sections: communication, exam, lab, navigation, and outreach
Review forms and update patient information used within the practice
Maintain a high level of confidentiality and privacy according to the clinic’s policies and procedures and HIPAA compliance
Foster teamwork within the clinic
Contribute to great experiences for patience through showcraft by keeping areas generally tidy and alerting the appropriate staff when hazards appear.
Orient patients to clinic facilities and expected patient experience
Perform other duties as assigned
Job Qualifications
Must work effectively with medical providers, staff, volunteers, patients, public and external agencies
Skills in gathering and interpreting data in a physician office setting
Must have the ability to take initiative and to exercise independent judgment according to organization standards
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary : $25
