What are the responsibilities and job description for the Administrative Assistant and Front Desk Receptionist position at Mustard Seed Financial & Insurance?
Were looking for a dependable, people-focused Administrative Assistant / Front Desk Customer Service Representative to join our growing insurance team. Youll play a key part in our day-to-day operationsworking closely with multiple departments and helping create a smooth, positive experience for every client who connects with us.
If youre organized, personable, and thrive in a fast-paced environment, wed love to meet you! Success in this role requires excellent communication, strong organization, and the ability to manage multiple tasks with confidence and care. A positive attitude, adaptability, and a team-first mindset are key.
Were proud of our team and the work we doand were looking for someone excited to be part of it. If youre ready to grow and make an impact, apply today and take the next step with Mustard Seed Financial & Insurance.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
- Greet and assist clients by phone, email, or in person
- Manage front desk operations, including scheduling and supply inventory
- Process client payments and assist with invoicing
- Handle Certificates of Insurance (COIs) accurately and promptly
- Provide administrative support to department leads
- Keep the front office clean, organized, and professional
- Work independently while supporting a collaborative, multi-department team
Requirements
- Experience in administrative support, customer service, or insurance (preferred but not required)
- Proficiency with computers and office software (Word, Excel, Outlook required)
- Familiarity with AMS360 or similar systems is a plus
- Excellent verbal and written communication skills
- Strong organizational, multitasking, and time management abilities
- Professional, dependable, and detail-oriented
- Willingness to learn insurance processestraining provided
- Comfortable working both independently and as part of a team
