What are the responsibilities and job description for the MVR Digital is hiring: Client Success Manager for Advertising Agency in New York position at MVR Digital?

Job Description

Salary : $70,000-$100,000 Annually

Job Overview

MVR Digital is seeking an exceptional Client Success Manager with deep expertise in cross-channel performance marketing. The ideal candidate will have comprehensive knowledge of full-funnel advertising strategies, from awareness through conversion, and understand how different channels work together to drive results. You should be able to articulate the nuances between view-through and click-through conversions, explain attribution modeling to clients, and demonstrate how Connected TV fits into a modern marketing mix.

You must be excellent at translating complex performance data into actionable insights for clients. Beyond technical expertise, you'll need outstanding relationship management skills to lead weekly client meetings, provide strategic guidance, and maintain strong partnerships with our clients.

About MVR Digital

MVR Digital is a performance marketing agency based in NYC, Chicago, and Denver, working with emerging brands to help them grow profitably online. Our long-term client relationships have helped us rank as one of the Fastest Growing Agencies by Adweek in 2023! Our expertise spans performance marketing on Meta, Google, TikTok, and Connected TV, plus email marketing, content creation, creative design, and landing page optimization.

You'll be joining a dynamic, friendly team that is obsessed with delivering great results in a casual, laid-back remote environment. We're proactive, not reactive, and we're committed to delivering experiences that 'wow'.

Our Values

Everyone an Entrepreneur : Do what you would do if you owned the business
Be a Thought Leader : Be proactive, not reactive
Respect Data, but Make Human Decisions
Nothing Less than Ecstatic Clients : Become their partner, help them achieve their goals
Keep It Simple
Own the Outcome : Be flexible and ready to pivot at any moment

Key Responsibilities Strategic Media Management

Develop and oversee comprehensive cross-channel marketing strategies

Understand and explain the interplay between awareness, consideration, and conversion campaigns

Analyze view-through and click-through attribution across channels

Optimize channel mix based on full-funnel performance data

Guide clients on brand awareness plays such as Connected TV and measurement

Provide strategic recommendations for budget allocation across channels

Client Leadership & Communication

Lead weekly client meetings with confidence and strategic insight

Translate complex performance data into clear, actionable recommendations

Proactively identify and address potential challenges before they impact performance

Maintain strong client relationships through consistent, value-added communication

Present performance updates that connect marketing metrics to business outcomes

Account Management

Serve as the primary point of contact for assigned clients

Monitor and analyze cross-channel performance metrics

Ensure campaign optimization recommendations are implemented effectively

Coordinate with internal teams on creative asset development and deployment

Manage project timelines and deliverables

Run independent analysis reports (80% without strategist involvement)

Customize and maintain client dashboards

Identify and present opportunities for account growth

Technical Requirements Media Expertise

Deep understanding of full-funnel marketing strategies

Experience with Connected TV advertising and measurement

Strong grasp of attribution modeling and measurement

Expertise in performance marketing platforms (Meta, Google, TikTok)

Understanding of how different channels support each other throughout the customer journey

Analytics & Reporting

Ability to analyze cross-channel attribution data

Experience with view-through and click-through conversion analysis

Proficiency in creating and presenting performance reports

Understanding of various attribution windows and their impact

Ability to extract actionable insights from complex data sets

General Requirements

5 years experience in digital marketing and client success roles

Bachelor's degree in Marketing, Communications, or related field

Strong project management and organizational skills

Excellent verbal and written communication abilities

Experience with remote collaboration tools

Location & Compensation

Location : Must reside in either Colorado or New York

Terms : Full time W2

Health insurance Wellness benefits Quarterly Bonus'

Compensation Range : $70,000-$100,000 USD annually

Join us in shaping the future of digital advertising while delivering outstanding results for our clients. If you're passionate about performance marketing, client success, and driving measurable results, we want to hear from you.

remote work

Salary : $70,000 - $100,000

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