What are the responsibilities and job description for the On Road Repair Service Advisor position at MVT Services?
Responsibilities
- Receives incoming calls from drivers requesting emergency and non-emergency assistance.
- Determines which trucks / trailers are most time-sensitive and reacts accordingly.
- Alerts Planners, Dispatchers, and Fleet Supervisors of breakdown or maintenance delay and keeps them informed on the status of the repair.
- Contacts a repairman available in the vicinity of the truck.
- Remains cost conscious; researches the lowest costs and closest repairmen and acts to maintain maximum efficiency.
- Records daily logs of long and short-term repair projects of all trucks and trailers.
- Updates the status of truck / trailer in system.
- Enters invoices into the computer. Administers driver charge backs.
- Posts repair and maintenance amounts in maintenance software.
- Provides invoices to drivers if needed. Files and stores all invoices in maintenance software.
- Issues Comcheck and pays repairmen for services rendered.
- Manages all problems / issues that OTR Coordinators may have concerning job related duties.
Qualifications :
Benefit Conditions :
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