What are the responsibilities and job description for the Client Strategy Executive IV position at MX?
Role Overview
MX is driven by a moral imperative to advance mankind. As a key player in our Revenue group, you will be responsible for fostering meaningful relationships with clients, driving strategic initiatives, and ensuring client success.
Job Duties
Full ownership of the client relationship requires partnering with internal and external stakeholders to achieve business objectives. This includes managing client risk, billing, and contractual escalations. You will also collaborate with internal teams as the 'Voice of the Customer' to drive customer-centric outcomes.
Identify and negotiate cross-sells, upsells, and renewal opportunities to achieve individual and team sales targets. Work closely with account executives to jointly close opportunities. Determine and align technical and strategic value drivers and KPIs for clients or partners with MX's products and services.
Requirements
A strong track record in client success management and B2B account management is required. 8 years of experience in a SaaS organization is preferred. Experience in the financial industry is also desirable. Strong organizational and personal skills are essential for effective communication and negotiation, especially at an executive level.
MX is driven by a moral imperative to advance mankind. As a key player in our Revenue group, you will be responsible for fostering meaningful relationships with clients, driving strategic initiatives, and ensuring client success.
Job Duties
Full ownership of the client relationship requires partnering with internal and external stakeholders to achieve business objectives. This includes managing client risk, billing, and contractual escalations. You will also collaborate with internal teams as the 'Voice of the Customer' to drive customer-centric outcomes.
Identify and negotiate cross-sells, upsells, and renewal opportunities to achieve individual and team sales targets. Work closely with account executives to jointly close opportunities. Determine and align technical and strategic value drivers and KPIs for clients or partners with MX's products and services.
Requirements
A strong track record in client success management and B2B account management is required. 8 years of experience in a SaaS organization is preferred. Experience in the financial industry is also desirable. Strong organizational and personal skills are essential for effective communication and negotiation, especially at an executive level.
