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Service/Installation Manager

My Flooring Texas, LLC
Dallas, TX Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 4/26/2025

Job Description

Job Description

Summary

Responsible for the installation component of the customer experience for Full-Service Flooring Company in DFWarea.

Duties

Duties included, but not limited to :

  • Schedule projects with customers
  • Manage flooring installation crews
  • Resolve job site issues
  • Oversee service calls and claims
  • Ensure customer satisfaction for completed projects

Requirements

  • Must have leadership skills
  • Must have outstanding customer service skills, written and verbal
  • Can handle customer concerns / complaints with ease and stay calm and focused.
  • Detail Oriented
  • Organized
  • Time-Management Skills
  • Microsoft Office
  • Willingness to learn and work
  • Ability to utilize industry specific software (comprehensive training provided)
  • A positive, can-do attitude
  • Travel required for position - 50%

    • Nice To Haves

  • Experience in flooring
  • Bilingual

    • Benefits

  • Health Insurance
  • Simple IRA (similar to a 401K)
  • Dental Insurance
  • Vision Insurance
  • Supplemental Insurance (Accident, Critical Illness, etc)
  • Life Insurance

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