What are the responsibilities and job description for the Bilingual Customer Service Representative position at My Insurance Group?
NEEDED:
- BILINGUAL CUSTOMER SERVICE REP
- COMMITTED TO THEIR OWN SUCCESS
My Insurance Group is not your typical insurance agency—we're a fun, dynamic team passionate about making a difference in our clients' lives. We leverage the latest technology to provide personalized and compassionate service, ensuring our clients feel valued and supported throughout their insurance journey. If you're looking to join a company that values enthusiasm, teamwork, and a positive work environment, you've found the right place!
Who We're Looking For:
- Passionate Helper: Someone who loves assisting others and goes the extra mile to make people smile.
- Fun and Energetic: A positive attitude that brings joy to the workplace and makes every day enjoyable.
- Excellent Communicator: Able to connect with clients effortlessly and make complex information easy to understand.
- Team Player: Values collaboration and contributes to a supportive team atmosphere.
- Eager Learner: Open to growing professionally and excited about the insurance industry.
- Bilingual: Able to converse about insurance in Spanish and in English
Key Responsibilities:
- Client Engagement: Provide friendly and efficient customer service to our clients via phone, email, and in-person interactions.
- Support Services: Assist clients with policy inquiries, billing questions, and claims processing.
- Education: Help clients understand their insurance options and coverage details.
- Relationship Building: Foster strong relationships with clients to encourage renewals and referrals.
- Administrative Tasks: Maintain accurate records of client interactions and update client information as needed.
- Team Collaboration: Work closely with colleagues to ensure client satisfaction and smooth office operations.
Qualifications:
- Education: High school diploma or equivalent; additional education is a plus.
- Experience: Previous customer service experience preferred but not required—we'll train the right person!
- Skills: Proficient in basic computer applications; excellent verbal and written communication skills.
- Attributes: Friendly, approachable, and has a genuine desire to help others.
- Availability: Full-time position with flexible scheduling options.
Why Join My Insurance Group?
- Fun Work Environment: Join a team that values positivity and makes work enjoyable.
- Professional Growth: We invest in your future with paid licensing and ongoing training opportunities.
- Competitive Compensation: Attractive salary with potential for bonuses based on performance.
- Employee Benefits: Health insurance options, paid time off, and more.
- Make an Impact: Be part of a company that truly cares about its clients and community.
Ready to Join the Team?
If you're a passionate, helpful individual looking to make a real difference while enjoying your work, we'd love to hear from you! Apply today to become a part of the My Insurance Group family.
My Insurance Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
Shift:
- 8 hour shift
Ability to Commute:
- San Antonio, TX 78258 (Required)
Work Location: In person
Salary : $15