MSP - REWST Automation Engineer

Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading.

My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it.

• Our clients love us and oursatisfaction surveys show it at a consistent 97%

• We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support

• No more asking everyone for help, it's right at your fingertips.Having documentation that's actually useful? That's us!

• We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward.

We are expanding our operations and seeking to grow our team. We have an opening for a REWST Automation Engineer to assist with our REWST deployment and Automation Team.

• Responsibilities
  • Design REWST workflows and forms tailored for our infrastructure.
  • Troubleshoots, debugs, and maintains REWST infrastructure using best practices as assigned.
  • Design and implement automation solutions using PowerShell, ConnectWise Automate, and other similar tools related to the MSP industry.
  • Collaborates and communicates closely with internal and external teams to provide solutions to infrastructure and software tasks.
  • Become proficient in new technologies in a timely manner as assigned.
  • Builds and releases configuration management deployments for Windows and other systems as assigned.
  • Collaborate with cross-functional teams to understand requirements and deliver automation strategies.
  • Drive continuous improvement by evaluating and adopting new technologies and automation tools.

• Minimum Qualifications
  • Require a bachelors degree in a related area, or equivalency (one year of education can be substituted for two years of related work experience), and 3 years of experience in the field or in a related area.
  • Hands-on Rewst development andPowerShell scripting is an absolute must.
  • Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
  • Microsoft desktop, server, and cloud (M365) troubleshooting experience.

• Preferences
  • Proficient in one or more of the following languages:
    • Python, Jinja, JSON, SQL, JavaScript, YAML, Bash
  • Experience with ConnectWise Automate automation is a major plus.
  • Familiarity with and leveraging APIs for application integration.
  • Working knowledge of one or more of the following cloud providers:
    • AWS, Azure and GCP.
  • Strong analytical, problem-solving, and organizational skills.
  • Excellent communication skills. Excellent collaboration skills and ability to work with a team.
  • Eagerness to actively engage in professional development opportunities such as certifications, workshops, or conferences to enhance skills and knowledge in cloud and other technologies.