What are the responsibilities and job description for the Co-Working Community Manager position at My People Person?
About The Opportunity
Our client is a Dallas-based leader in the office co-working space, providing upscale office and workplace solutions to small businesses, entrepreneurs, and companies of all sizes. The company is growing and has an exciting opportunity for an on-site Community Manager to join their team in Plano.
As the Community Manager, you will greet all members and visitors, lease office suites to new prospects, and make sure all members have a remarkable experience.
The ideal candidate is a "people person" who is willing to be the friendly face of our building to members and prospects, with prior experience in office leasing, hospitality, or retail.
Community Managers are responsible for a range of tasks to ensure that every aspect of the space is well-maintained and that members receive exceptional service.
In This Role, You’ll:
- Cultivate member engagement facilitating connections between members.
- Networking inside & outside of your location.
- Execute marketing and sales tasks, including new member outreach, social media marketing, and community involvement.
- Plan location events and distribute all necessary info to promote the event, including creating and posting weekly events posters.
- Tour conversion documented via Deals in HubSpot.
- Member form management - leases, vacate notices, and move-out forms to ensure seamless member experience.
- Accurate and on-time weekly Availability Reporting and Monthly Rent Roll reporting.
- Managing monthly invoicing, managing collections as per SOP & following Lock Out per SOP
Success Looks Like:
- Consistently delivering a legendary hospitality experience to every guest and member.
- Creating a robust and vibrant community with occupancy levels that meet and exceed budget expectations.
- Achieving exceptional member retention and member satisfaction scores.
- Maintaining a functional, clean environment with a focus on operational excellence.
We’d love to hear from you if you meet the qualifications below:
- College graduate with a four-year degree preferred, but not required.
- 2 years of office leasing, hospitality, retail, or sales experience is required.
- Must have strong verbal and written communication skills.
- Outstanding interpersonal and multitasking skills.
- Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
- Passion for entrepreneurial communities.
- Proficient in basic computer skills.
This position offers a base salary of $60k - $65K plus the opportunity to make an additional $15K - 20K in bonuses annually.
Salary : $15,000 - $20,000
