What are the responsibilities and job description for the Dispatch and Customer Service Specialist position at My Pest Pros, LLC?
Description:Dispatch and Customer Service Specialist
Are you great at customer service, scheduling, and dispatching? Do you thrive in a fast-paced, engaging environment? If so, we want you!
- Full-time, in-office position in Tysons Corner, VA
- Competitive pay commissions & bonuses
- 100% company-paid health insurance
- Dental, vision, disability, & 401(k) with match
- Paid holidays, PTO, & allowance towards a gym membership
- Metro-accessible location
- Handle customer calls & sales inquiries
- Schedule & dispatch technicians, optimizing routes
- Process scheduling changes via email and texting
Join My Pest Pros, where Integrity, Communication, Accountability, Respect, and Empathy (I-CARE) define our team!
Requirements:- High school diploma or equivalent (required)
- Customer service experience (required)
- Ability to handle multiple phone lines (preferred)
- Multi-tasking & computer skills
- Routing, scheduling, or dispatching experience (preferred)
- Familiarity with DMV geography (a plus!)
