Shelter Manager

MY SISTER’S PLACE

SHELTER MANAGER JOB DESCRIPTION

ABOUT US

My Sister’s Place is a non-profit Christian based organization that opens its doors with love to provide safe shelter, nourishing food, a nurturing environment and resources for women and their children who are experiencing homelessness. All employees recognize that we are a Christian ministry and agree that they will do nothing as an employee of My Sister’s Place to undermine its mission.

THE JOB

Reporting to the Executive Director, the Shelter Manager is a full-time exempt position responsible for the shelter and transitional housing operations including their related staff and volunteers. The shelter can house up to 18 women and children at a time and three transitional housing units are available. Staff includes five shelter advocates who provide overnight supervision, a shelter specialist, a case manager, and various volunteers who are sourced through our Volunteer Coordinator.

Specific Responsibilities include:

Responsibilities of the Shelter Manager include but are not limited to:

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· Leading assigned staff and volunteers to provide a high-performing culture in accord with My Sister’s Place core values and ethics; and,

· Hiring, performance management and retention are the manager’s responsibility in close consultation with the Executive Director.

(Oversight Role) -

· Interviewing and selecting for stay shelter and transitional housing residents according to My Sister’s Place eligibility criteria;

· Completing assessments, budgets and other tools with residents upon arrival and monthly thereafter while in residence to determine their needs and progress towards achieving housing independence;

· Encouraging and assisting residents with developing and strengthening their relationship with Jesus;

· Coaching and counseling residents including identifying and sharing external resources according to their needs;

· Providing case management and assistance to secure stable permanent housing;

· Coordinating with other service agencies and providers to fill gaps in My Sister’s Place capabilities to deliver the best support and care for residents;

· Ensuring residents comply with program guidelines; and,

· Ensuring the shelter is always a clean, welcoming and safe environment that clearly communicates God’s love and care.

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· Ensuring compliance with all policies, procedures, regulations and security measures;

· Maintaining accurate records to ensure accurate data collection and reporting;

· Completing and submitting reports specific to shelter services;

· Recommending and implementing improvements regarding resident care and development as well as facility quality;

· Ensuring the shelter and transitional housing facilities are maintained in excellent condition and equipment is functioning well. Maintenance requiring significant expense must be approved by the Executive Director;

· Maintaining the fiscal integrity and Godly stewardship of My Sister’s Place by ensuring sound financial practices for the shelter and transitional housing units and within budgetary boundaries;

Ensuring timely communication and coordination with the Executive Director regarding plans, needs and significant incidents; and

· Representing My Sister’s Place in the community in accordance with its mission. Shelter Manager must work with the Executive Director regarding any formal public appearance and/or media request.

Other duties may be assigned from time to time.

QUALIFICATIONS – these are minimal qualifications which may be interchanged for other, stronger experience and training.

· Undergraduate degree in social work or related field;

· 5 years of experience in related shelter, homeless advocacy, women’s ministry, etc.;

· 2 years of experience supervising others; and,

· A healthy, growing relationship with Jesus.

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• Employee assistance program
• Health savings account
• Paid time off
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Shelter or Homeless Advocacy: 5 years (Required)
• Supervisory: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $35,000 - $45,000