Learning and Development Coordinator

We are seeking a dedicated " Child Welfare Trainer" to join our team.

Job: Child Welfare Trainer/Content Dev

Location : Research Triangle Park, Durham, NC 27709

Duration: Long term Contract

• Important Note: State wide travel up to 25% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.
• Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners. Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer social services programs that are managed through the NC FAST system.
• Experience in curriculum design and developing training materials for adult learners
• Required
• 3 Years
• Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.
• Required
• 3 Years
• Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials.
• Highly desired
• 3 Years
• Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.
• Required
• 3 Years
• Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.
• Required
• 3 Years
• Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)
• Required
• 3 Years
• Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML
• Required
• 3 Years
• Experience in designing and delivering computer-based training instructional design, with learning program design systems.
• Required
• 3 Years
• Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications.
• Required
• 3 Years
• Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.
• Required
• 3 Years
• Experience developing interactive media presentations that enhance the online educational experience
• Required
• 3 Years
• Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.
• Required
• 3 Years
• Ability to assist with basic application software and hardware support
• Highly desired
• Must have strong understanding of internet concepts and web technology
• Highly desired
• Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives.
• Highly desired
• Experience evaluating student progress and making recommendations for continued training participation curriculum and .
• Required
• 3 Years
• Experience providing feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.
• Required
• 3 Years
• Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.
• Required
• 3 Years
• Knowledge of and experience with NC FAST and Child Welfare Programs in NC

What we are:

My3Tech is an IT services firm focused on catalyzing transformational IT initiatives of its clients through deep domain knowledge, technology expertise and customer commitment. A trusted long-term service provider for various state governments across both the software product development and IT Staff Augmentation. Certified Minority Business Enterprise (MBE) with over 13 years of experience. We are CMMI Level 3 Certified for both IT Development and IT Services, ISO 27001:2022 certified for Information Security Management, and ISO 9001:2015 certified for Quality Management Systems.