What are the responsibilities and job description for the Automotive BDC Representative position at Myers Auto Group?
Job Details
Job Location: Ford Spring Hill - SPRING HILL, FL
Salary Range: Undisclosed
Job Category: Automotive
Description
BDC Representative
Ford Spring Hill is seeking an experienced Automotive BDC Representative to manage a department handling high-volume inbound customer requests for an exceedingly desired brand with an excellent reputation. We're looking for a person with a strong interest in pursuing a career in sales and technology to join our friendly team full-time. Our location is closed Sundays and includes the opportunity for advancement in an expanding automotive group.
Qualifications
ESSENTIAL FUNCTIONS (RESPONSIBILITIES):
- Meet and exceed established sales goals.
- Follow established sales techniques and processes.
- Promptly respond to call-ins and internet car sales inquiries.
- Facilitate car sales by collecting customer data.
- Attend all necessary/ required trainings whether online or in person.
- Maintain professional demeanor and exhibit positive communication skills (verbal and written) and strong work ethic
- Strong Computer skills a must
- Acceptable attendance is mandatory
- Must be able to perform all essential functions and physical demands within a fast-paced work environment, with or without reasonable accommodation.
- Perform other tasks as assigned by the Marketing Director and General Manager.
DFWP/EOE
Job Type: Full-time
REQUIREMENTS
- Exemplify proactive and self-starter attitude.
- Positive and energetic, excellent communication, listening and strong writing skills.
- Professional appearance for associating with customers.
- Provide quality customer service while selling and utilizing reactive/proactive sales techniques.
- Ability to work well independently, as well as in a high-energy and collaborative environment.
- A resilient, and highly motivated attitude.
- Coordinate incoming online and telephone request, and successfully make appointments.
- Able to process data to develop more effective marketing strategies.
- Objection handling skills
- Willing to work until 7pm
- Ability to pass driver license and motor vehicle history check.
- Ability to pass background check and pre-employment drug screen.
- Verifiable experience with a track record of successful and credible achievements
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- May require regular sitting, standing, squatting, or kneeling.
- Able to successfully operate/use phone for communicating.
- Additional duties as required.
