What are the responsibilities and job description for the Customer Service Representative position at Myers Auto Group?
Job Details
Description
At Subaru Buick Cadillac Subaru, things are different. Our primary focus is not high pressure sales, its building relationships, providing information, and helping our guests make one of the biggest purchases of their life, all in a no pressure environment. If you love cars, dealing with people, and want to get on a stable career path, this may be the opportunity for you.
We offer an hourly or commission based pay plan, paid training, and an opportunity to work for the best Dealer Group in Central Florida. Check out our Google Reviews and see what our customers say, we offer an experience that you don't get anywhere else!
Job Type: Full-time
Salary: $30,000.00 - $100,000.00 per year
Qualifications
ESSENTIAL FUNCTIONS (RESPONSIBILITIES):
- Always display a professional demeanor
- Ability to successfully communicate with customers.
- Keep current on all dealership product(s) knowledge as well as our competitors’.
- Ability to develop and maintain customer relationships (before and after sales.)
- Log and maintain customer data.
- Take customers on test drives.
- Maintain (at a minimum) or exceed established sales goals and 100% on surveys.
- Maintain valid driver’s license at all times.
- Follow all established company and department policies and procedures.
- Acceptable attendance is mandatory.
- Must be able to work all required hours, including extended hours for events, when necessary.
- Perform other tasks as assigned by Manager or Department Head.
- Must be able to perform all essential functions with or without reasonable accommodation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Must be able to deliver vehicles to customers (some traveling)
- Assist customers in moving items from one vehicle to another (may involve bending, lifting, stooping, reaching)
- Stand and walk for extended periods of time
- Able to move around lot to show inventory to customers
- Exposure to outside weather conditions
- Strong attention to detail
- Excellent verbal and written communication skills
- Minimum of intermediate level of knowledge/experience with computer and Microsoft applications
- Excellent customer service skills
- Marketing, networking, negotiation, and sales skills
- Basic mathematical and finance skills
- Function well within a teamwork environment and with all other departments / staff
- Ability to learn and retain brand and product knowledge
WHAT WE HAVE TO OFFER
- Paid training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
- Comprehensive benefits program, including health care options (medical, dental and vision) and 401(k) retirement plan with company match.
- Company provided basic life insurance to all full-time eligible employees an amount of 1x your salary at no cost to you.
- Family owned, values-driven culture built on integrity, professionalism, excellence, and teamwork.
DFWP/EOE
Salary : $30,000 - $120,000
