Demo

Account Manager, Client Service, Agency

myGwork - LGBTQ+ Business Community
Chicago, IL Full Time
POSTED ON 3/29/2025
AVAILABLE BEFORE 4/28/2025
This job is with The Trade Desk, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly.

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

What You'll Do

  • Manage and grow a roster of key accounts by building strong client relationships, providing strategic recommendations and exceptional client service
  • Collaborate with the Trading team to rapidly onboard new customers and provide data driven insights to clients
  • Collaborate with the Business Development team to identify ways to grow current accounts
  • Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns and meet KPIs
  • Provide continual training to clients as new features are added to The Trade Desk
  • Work with Product Management to help define features and drive enhancements to The Trade Desk platform
  • Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides

Who You’ll Bring

  • Bachelor’s Degree from a four-year university or equivalent years of experience
  • 2 years of consultative, client-facing work with programmatic online advertising experience required
  • Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment
  • Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
  • Effective time management skills – ability to prioritize and meet deadlines
  • Experience with Automotive clients preferred
  • Ability to communicate effectively with various teams and work proactively on key accounts
  • Ability to collaborate across multiple teams and internal stakeholders as well as work independently on daily tasks
  • Willingness to travel alongside a team up to 25% of the time
  • Someone who is looking to grow into more senior level opportunities in the region

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at accommodations@thetradedesk.com

You can also contact us using the same email address if you have a disability and need assistance to access our Company website.

When contacting us, please provide your contact information and specify the nature of your accessibility issue.

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