What are the responsibilities and job description for the Operations Manager position at myGwork?

This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly.

What this job involves -

Responsible for the operational management and effective daily leadership and administration of the engineering team with the objectives of safely, efficiently, and effectively operating machinery and systems in a cost-effective manner. The Operations Manager must ensure the highest level of professionalism, while meeting the clients' needs, and a commitment to achieving the goal of 100% uptime throughout the engineering team. Responsible for protecting and improving the value of the client's assets and ensuring that building engineering systems continue to perform their intended function. The Operations Manager will implement and manage the reliability-based maintenance function.  The incumbent also executes equipment inspection and monitoring programs; defines and implements maintenance best practices to improve overall mechanical equipment uptime; and continuously evaluates current maintenance, operations and reliability methods and implements changes to enhance effectiveness at increasing value-maximizing performance.

What is your day to day?

Building Management

Monitors operation and maintains refrigeration, water cooling and air conditioning equipment; boilers, heating, ventilating and hot water equipment; pumps, valves, piping and filters; other mechanical and electrical equipment; reviewing logs as necessary to assure proper operation of equipment; responsible for reporting any problems / malfunctions on an as need basis. Performs preventive tasks when required.  Oversees repair and P.M. of HVAC systems; determines frequency of repair and / or P.M. for HVAC systems
Oversees parts and procurement employee who is responsible to provide an availability of an adequate inventory of tools and other supplies to operate the building. Specific duties include but are not limited to : preparing and submitting purchase orders requests, developing sources for stock materials and performing periodic checks of inventory levels and equipment conditions.
Responsible for overseeing the activities of contractors working within the building either as representatives of the building itself or tenants operating within the buildings.
Build relationships between the client and the JLL team to foster an workplace of trust and partnership.

Safety

Identify safety hazards within the building and incorporate the remediation of such hazards to ensure that the building's staff and occupants work in a safe environment. Implement, administer, and manage safety training program.

Ensure that compliance of all regulatory laws and guidelines are met as they relate to the operation of the building's infrastructure. Responsible for alerting management of building discrepancies.

Maintain all infrastructure and compliance documentation for the building including up-to-date building drawings and single-lines as well as documentation mandated for the purpose of maintaining regulatory compliance with Federal, State or Local law.

Leadership

Supervise and manage engineers and maintenance staff including hiring, training and personal development

Ensure that the CFWA (Critical Facility Work Authorization) is a well-understood process among the building staff, engineers, tenants and contractors who perform work on the building's critical infrastructure.

Provide direction and support communication with the client per the Incident Escalation Process in emergent situations.

Training

Provides training and support aimed at expanding the capabilities of the operations staff. Specific duties include but are not limited to : demonstrating the proper use and care of tools and instruments, giving hands on instruction in basic maintenance, safety and troubleshooting procedures, recommending relevant outside engineering courses for enrollment and instilling an overall level of professionalism in manner and appearance.

Any and all other duties and tasks assigned.

Desired experience and technical skills

Required

7 years facility related work experience, including customer service, leadership and supervisory experience

Managerial experience

Comprehensive knowledge of maintenance processes.

Understands aspects of construction planning and execution.

Exposure to HVAC, fluid handling / pumping, fluid filtering, mechanical systems, welding, and electrical systems engineering and operation.

Instrumentation and Controls, PLC

Working knowledge of computer applications including Microsoft Office and CMMS systems

Demonstrated verbal / written communication skills

Proven record of excellent internal and external customer service

Preferred

Associate's Degree in an Engineering discipline

Universal Technician for CFC's (or within 90 days of employment)

Operating Engineers license (SMA) or equivalent

LI-DNI

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