Service Technician I

About MyLand:

MyLand is a soil health company. By focusing on soil health, MyLand is helping to tackle two of the world’s biggest challenges: food security and climate disruption. MyLand’s innovative service allows farmers to easily and rapidly implement regenerative agriculture practices and improve their soil health by harnessing the land’s own natural ecosystem. MyLand partners with farmers to infuse life into their soil, helping to return farms to their most fertile state, achieving greater productivity and enhanced profitability. This role will report directly to our Director of Operations.

Responsibilities

• Adherence to MyLand’s company core values.
• Deliver exceptional customer service by managing the relationship between growers and operations employees, insuring great communication.
• Assure that all operation and maintenance activities are performed in a safe manner consistent with established policies and procedures.
• Conduct site evaluations for new system installations in coordination with the Startup team
• Install Boost algae generation systems with limited supervision and test to ensure they are working correctly, including but not limited to plumbing, electrical, mechanical, and chemical applications. Support installation of Thrive algae generation systems.
• Coordinate system seasonal startup and shutdown with grower crop and irrigation cycles.
• Perform scheduled maintenance and customer support activities on Boost and Thrive algae generation systems, working to maximize system uptime and distribution of algae and provide feedback on ways to optimize or improve performance.
• Perform troubleshooting on Boost and Thrive systems to identify, diagnose, and resolve problems.
• Perform soil sampling and testing, coordinating with the Ag Science team
• Identify and order parts and supplies for scheduled maintenance and corrective repairs.
• Perform record keeping and reporting on services performed, including support for operational KPIs.
• Support continuous improvement efforts and problem-solving regarding system performance.
• Train, mentor, and develop Service Technician Is.
• Lead team in execution of R&D projects as assigned.
• Perform remote operation of Thrive units from Ignition SCADA interface.
• Support new market research and plan for entry in coordination with operations leadership.

All applicants who are offered employment with MyLand Company, Inc. will be subject to a background investigation up to and including professional reference, previous employer verifications, etc. Offers of employment are contingent on the successful completion of a background investigation in accordance with MyLand Company, Inc policy and state law.