What are the responsibilities and job description for the Heavy Duty Repair Service Advisor position at Myles Companies?
Myles Truck Repair is a family-owned and operated business that is rapidly growing in the diesel repair industry. We are committed to providing exceptional service to our customers while fostering a work environment where our employees can learn, grow, and advance in their careers. As a team, we take pride in our dedication to quality work and customer satisfaction.
Position Overview :
We are seeking a motivated and skilled Heavy Duty Diesel Service Advisor to join our expanding team. The ideal candidate will have experience in the diesel repair industry, with hands-on experience being a strong asset. The role requires strong customer service skills and a commitment to keeping customers informed on their vehicle repairs. As we continue to grow, we are looking for dedicated individuals who are eager to contribute and advance within the company.
Key Responsibilities :
- Serve as the primary point of contact for customers, providing updates on vehicle repairs and addressing any inquiries.
- Take in new customers and schedule repair appointments.
- Provide accurate repair estimates and work with technicians to ensure efficient and timely repairs.
- Maintain detailed records of customer interactions, service history, and repair progress.
- Foster a positive relationship with customers by offering excellent service and timely communication.
- Collaborate with the team to ensure smooth day-to-day operations and provide support when needed.
- Stay current with industry knowledge and repair best practices.
- Work towards company goals in a fast-paced, growing environment.
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Benefits :
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If you're looking for a stable, rewarding career in a fast-growing company, we would love to hear from you! Join our family and contribute to the continued success and expansion of Myles Truck Repair.
About Myles Companies :
Ready to join the strongest heavy-duty repair team in the greater Atlanta area? Myles Truck Repair & Myles Wrecker Service is always accepting applications from hard-working individuals who see a future in the truck service and towing industry. It’s a great way to make money, build experience and develop camaraderie with other heavy-duty mechanics & drivers. We are a family owned and operated company that is constantly growing. We offer lots of benefits not common to our industry. Myles Truck Repair Benefits Overview 401k-eligible after 1 year, we match up to 3.5% Weekly efficiency bonus Paid Vacation -1 yr- 1 week, 2 yrs-2 weeks Paid holidays Boot Reimbursement Vision, Dental, Disability and Hospital Programs, Life Insurance Lunch every Friday Toolbox delivery Uniforms Fin fit guidance and loans Paid Training After 6 months eligible for training (all travel paid for) ASE Bonus $100 for every ASE test, $3 raise for all done. Myles Wrecker Service is proud to offer health / medical benefit, dental, vision, uniforms, new model trucks, and high paying commission calls.
Salary : $40,000 - $52,000