What are the responsibilities and job description for the Wrecker Service Dispatcher position at Myles Wrecker Service?
Join the Myles Wrecker Services Team as a Dispatcher!
At Myles Wrecker Services, we’re on the hunt for dynamic, upbeat, and experienced Dispatchers to help us provide top-tier service to our valued customers! As the first point of contact for our clients, you’ll be responsible for answering incoming calls and efficiently dispatching drivers to ensure smooth operations.
Shift
Monday - Friday 8 AM - 4 PM
We’re looking for candidates with:
- Previous Dispatching Experience – You’re familiar with the pace and precision required to keep things running smoothly.
- Exceptional Customer Service Skills – You understand the importance of providing professional, friendly, and prompt support.
- A Positive, Can-Do Attitude – Energy and optimism are key to thriving in this role.
Why Choose Myles Wrecker Services?
- Multiple Shifts Available – We offer flexible shift options with guaranteed 40 hours a week.
- Competitive Pay – Enjoy a pay range of $15.00 - $19.00 per hour, based on your experience.
- Family-Owned Atmosphere – At Myles Wrecker, you're not just an employee – you're part of the family.
- Room for Growth – We're committed to developing and promoting from within, providing ample opportunities to advance your career.
Key Responsibilities:
- Answer incoming calls and gather necessary details for dispatch.
- Assign tow jobs to drivers based on availability and location.
- Confirm job pricing before dispatching a truck.
- Verify if towed units need repair at Myles Truck Repair.
- Ask non-company callers if the tow will be under their name as the authorizer.
- Communicate with drivers and customers to provide updates.
- Document job details and ensure accuracy in dispatch logs.
- Complete end-of-shift reports, noting any issues, customer concerns, or damages.
Qualifications:
- Prior dispatching or customer service experience preferred.
- Strong communication and multitasking skills.
- Ability to work in a fast-paced environment.
- Basic knowledge of towing and truck repair is a plus.
If you're passionate about delivering great service and thrive in a fast-paced, supportive environment, we want to hear from you! Join the Myles Wrecker Services family and take your career to the next level.
Job Type: Part-time
Pay: $15.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Work Location: In person
Salary : $15 - $19