What are the responsibilities and job description for the Client Care Coordinator position at Myomuv?
MYOMUV is hiring an experienced, part-time or full-time employee to serve as a Client Care Coordinator for the company’s growing mission. Our Client Care Coordinators are responsible for contributing to the team's efforts by providing amazing customer support from the initial phone call to the final visit and beyond.
Just a little heads up.
We are looking for someone that wants to be a part of a growing, innovative based, people-centered environment and is looking for a career move, NOT just another job.
This position will begin as Part-Time and Pending A Successful 90 Day Journey you will move into a full time roll.
You are perfect for this role if you LOVE working with patients, digging deep into issues, learning, and problem-solving. Seriously, you are the type of person that will become obsessed with optimizing patients’ results and experience so they can have a seamless experience when they enter the facility.
You also will be front facing for our business and will be required to grow our brand and culture of physical therapy to our referral partners. You will build relationships in the community so you must have strong communication skills and a high degree of empathy along with an outgoing and welcoming personality.
Experience in the health and fitness world is strongly preferred as our primary client is an active individual who cares about their health and fitness, and we want to practice what we preach.
You may be someone who can work independently, avoid mistakes, and make decisions on your own when. But you are also a taskmaster and enjoy working with a team. We want you to be coachable and adaptable!
We want someone comfortable with responsibility and very mission-minded. When others see a WALL, you see a problem you can solve given enough time to RESEARCH.
Someone who loves learning and problem-solving. If you’re looking to work for a company that allows you to choose your path of growth as the company grows, then you’d be a great fit! This is a dream job for the right person!
We will teach you everything you need to know! We just need you to show up with a willingness to learn, the ability to do the work, and a positive attitude. MYOMUV is looking for a long-term hire. We want to create an amazing working relationship that could help the company thrive for multiple years.
Requirements
- Bachelor's Degree
- 2-3 Years of Front Desk experience (Preferred)
- Healthcare/Fitness Expierence (Required)
- This position will be performed in a high-volume outpatient environment so need to be able to multitask and problem-solve quickly.
- Flexibility is a must. Need to be willing to make changes quickly as needed
- At MYOMUV, our team prides itself in being just that….a TEAM! So, if we’ve got your back, you’ve got to have ours, too!
Job Duties for the Administrative Assistant / Front Desk Include (but not limited to)
- Front Desk Tasks (computer use, answering phones, preparing reports, statistics tracking)
- Call and Schedule all of our incoming leads
- Schedule New Patient Evaluations
- Check In New Patients and Collect Pertinent Paperwork
- Greet All Patients Like They Are VIPs!
- Check-In / Out all Existing Patients
- Attend Networking Events
- Create New Lead Opportunities and Organize Community Events
- Schedule Patients Appointments Appropriately
- Have A Lot Of Fun While Making A Difference In Someone's Life!
In addition to a rewarding position with an incredible team, we offer some pretty amazing perks:
- Flexibility with your schedule - Who doesn’t want that?!
- The competitive compensation package, including benefits once you reach a full time roll.
- The opportunity to grow alongside a local small business... together!
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
About the Company
Patient First: We put our client’s/patient's needs first and strive to deliver exceptional care that is personalized, effective, and evidence-based.
Education: We value the exposure to and acquisition of new information for the benefit not only of the people who we are looking to serve, but ourselves as well.
Empowerment: We want to enable our clients/patients, and our team, to become the best version of themselves through a balance of freedom and responsibility.
Control the Controllables: We value the ability to maintain focus on the things that you can control each day.
a. Attitude
b. Effort
c. Enthusiasm
Respect: We value having humility and caring enough about things other than ourselves, that we act intentionally to impact them each and every day.
a. Our Team
b. Our Facility
c. Our Role
MYOMUV Cultural Pillars:
- PUT THE BOOTS ON
- SWEEP THE SHED
- MAMBA MENTALITY
- SAME BOAT
Sound Like a Good Fit for You? Go ahead and apply
I look forward to hearing from you.
Bryan, Owner of MYOMUV
Job Types: Full-time, Part-time
Pay: $19.00 - $23.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Gym membership
- Opportunities for advancement
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Work Location: In person
Salary : $19 - $23