Enrollment RN Manager

About myPlace Health

myPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish. 

Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our myPlace PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant’s preferred place.  

myPlace Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country’s most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets. 

About This Role

At myPlace Health, we believe everyone deserves the chance to age with dignity, independence, and connection. As our Enrollment RN Manager, you’ll help make that vision a reality by guiding prospective participants through one of the most important transitions in their care journey—enrollment into our PACE program.

In this role, you’ll lead a dedicated team of Enrollment RNs, ensuring every potential participant receives thoughtful, timely, and clinically sound assessments. You’ll collaborate closely with Outreach, Center Leadership, and other internal partners to align enrollment efforts with program capacity and community needs, all while maintaining the highest standards of clinical quality and compliance.

This is a meaningful leadership opportunity for someone who is not only a skilled and compassionate RN, but also a team builder, systems thinker, and advocate for older adults. You’ll have the chance to shape and continuously improve the enrollment experience—making it smoother, safer, and more person-centered every step of the way.

If you're passionate about helping frail older adults stay safe at home, energized by cross-functional teamwork, and ready to lead with purpose and care, we’d love for you to join us.

• Lead with Heart and Purpose: Supervise, mentor, and support the Enrollment RN team to deliver high-quality, person-centered care during the enrollment process. Create a culture of accountability, growth, and continuous improvement.
• Collaborate Across Teams: Partner with Outreach, Center Leadership, and internal departments to align enrollment operations with organizational goals, capacity planning, and community needs.
• Ensure Clinical Excellence: Oversee timely and accurate Nursing Facility Level of Care (NFLOC) assessments. Guide the submission and management of clinical documentation to the Department of Health Care Services (DHCS), ensuring compliance and timeliness.
• Champion Accuracy: Maintain exceptional standards for documentation in Electronic Health Record (EHR) and Customer Relationship Management (CRM) systems, supporting audit readiness and data integrity.
• Be a Knowledge Hub: Serve as a subject matter expert in PACE eligibility, enrollment regulations, and state/federal requirements. Develop and lead training to keep the team confident, consistent, and compliant.
• Drive Connection and Coordination: Collaborate closely with teams across Outreach, Finance, Compliance, and Center Operations to ensure smooth, efficient, and compliant enrollment workflows.
• Use Data to Guide Action: Monitor and interpret key metrics—such as RN productivity and documentation timelines—to inform strategy and identify opportunities for improvement.
• Support and Present with Confidence: Lead clinical eligibility review meetings and present RN recommendations with clarity and regulatory insight.
• Step In When Needed: Provide direct RN-level support, including home assessments and NFLOC evaluations, to ensure continuity and meet participant needs.
• Stay Ahead of Change: Monitor and implement updates in eligibility criteria and regulations, adjusting internal processes and training as needed.
• Embrace Innovation: Lead efforts to optimize EHR and CRM systems, reducing administrative tasks and enhancing data visibility.
• Develop Clinical Excellence: Coach team members on documentation, safety assessments, and clinical decision-making to ensure every assessment meets our high standards.
• Identify and Act on Risk: Proactively surface and address clinical, operational, or regulatory risks to protect the participant experience and ensure timely enrollment.
• Contribute to the Bigger Picture: Step into special projects or initiatives as needed to support our mission of delivering compassionate, all-inclusive care for older adults.

• Heart for the Mission: A deep commitment to supporting frail older adults and helping them remain safe, healthy, and independent in their homes.
• Nursing Education: Associate’s Degree in Nursing required; a BSN is strongly preferred.
• Licensed in California: Active, unrestricted RN license in the state of California.
• Experienced Caregiver: At least 5 years of nursing experience, ideally with older adult populations in home or community-based settings.
• Team Leader: 2 years of supervisory or management experience—whether guiding clinical teams, mentoring RNs, or overseeing performance.
• PACE & Value-Based Care Knowledge: Familiarity with PACE, Medi-Cal, or similar value-based care programs is a plus.
• Strong Communicator: You bring excellent interpersonal, leadership, and communication skills to foster trust and clarity across teams.
• Tech-Savvy and Organized: Proficient in Electronic Health Records (EHR) and Customer Relationship Management (CRM) systems—comfortable using data to manage workflows and drive decisions.
• Driver's License and Transportation: A valid California driver’s license and access to reliable transportation.
• Language Skills: Bilingual abilities (such as Spanish, Cantonese, Mandarin, or Vietnamese) are highly preferred and deeply valued in our diverse communities.
• CPR Certified: CPR certification is required (or can be obtained within 60 days of hire).

• Schedule: This is a full-time position, Monday through Friday, offering consistent daytime hours that support a healthy work-life balance.
• Work Environment: The role follows a hybrid model, blending some remote-based tasks with field-based responsibilities. You can expect to travel up to 100% within your assigned service area to conduct assessments, lead teams, and stay close to the heart of participant care.

Your Application

Please submit your resume/CV.

Our Commitment to Diversity, Equity and Inclusion

At myPlace Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging.  We pride ourselves to be an equal opportunity employer.  People seeking employment at myPlace Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

COVID-19 Vaccination Policy

At myPlace Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.

Beware of Scams and Fraud

Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that myPlace Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/

Salary : $130,000 - $140,000