Resort Property Manager

Job Overview

The Ocean Front Spa (OFS) at the Myrtle Beach Resort in Myrtle Beach, SC is seeking a Property Manager. The individual must be a hard-working employee who has a passion for hospitality, a customer first mentality, and a "can-do" attitude. Strong communication and leadership skills are required. OFS is a resort property containing approximately 260 condominiums housing full-time, part-time and rental residents including long term and weekly rentals.

As the Property Manager, you will be responsible for managing the business of the homeowner's associations, and its related property. The Manager oversees the daily operations of the facility, ensuring that guests have a positive experience, and the facility is operating efficiently. You are responsible for all communication and correspondence, developing and implementing policies and procedures, administering service contracts, and meeting customer expectations. You are responsible for ensuring compliance with all relevant laws and regulations, including health and safety rules, labor laws, and building regulations. In addition to hiring and training employees, the Manager schedules work and oversees performance. The Manager ensures that the resort runs efficiently and offers excellent customer service, making it an exciting and relaxing environment for homeowners and guests.

Responsibilities

• Operations & Compliance: Managing daily operations, implementing policies, and overseeing the building Architectural program.
• Communications & Records: Maintaining homeowner contact information, legal records, correspondence, and a website with HOA documents.
• Meetings & Coordination: Attending and preparing documentation for HOA meetings, fostering relationships with homeowners and other regimes.
• Contract Management: Preparing request for proposals, obtaining competitive pricing from service providers and overseeing all contracted activity.
• Financial Oversight: Monitoring financial reports, establishing budgets, and managing the reserve fund.
• Facility Inspections & Emergency Response: Ensuring cleanliness, identifying maintenance needs, enforcing compliance, and maintaining a 24/7 emergency response program.
• Employee & Guest Services: Hiring and training staff, addressing homeowner and guest concerns, and organizing seasonal activities to enhance resort experience.

Experience

• Applicants should have at least five years of experience managing HOAs or Timeshares.
• Prior experience as a Hotel or Resort Manager is preferred.
• Proven experience in property management or a related field.
• Strong knowledge of property maintenance practices and procedures.
• Excellent conflict management skills with the ability to resolve issues effectively.
• Proficiency in administrative tasks including data entry and record keeping.

Work Environment and Physical Demands

• Position is normally 40 hours per week, five 8-hour days (excluding breaks and lunch), on weekdays, during dayshift. Position allows for some flexing of hours to after-hours and weekends when necessary for staff coverage and emergencies
• Assignment is an office position but requires daily walking the facility for surveillance.
• Requires regular entry into construction areas for monitoring contracted work.
• Occasional driving as needed within the local area to run errands, banking, etc.
• License or certification is NOT required. Property manager is not responsible for renting units.

If you are a proactive individual with a passion for real estate management and tenant satisfaction, we encourage you to apply for this exciting opportunity as a Property Manager.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• Paid time off

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $55,000 - $75,000