What are the responsibilities and job description for the Clinical Informatics Specialist - PRN position at Myrtue Medical Center?
SCHEDULE: PRN; Schedule dependent on department needs
This position serves as a liaison between the Hospital, Clinics, Information System team and EHR (electronic health record) provider to communicate user needs and facilitate system modifications to meet user needs. Works with the University of Iowa analyst assigned to Myrtue.
Functions in a team role, in collaboration with the multi disciplinary direct patient care teams, and clinical systems expert to Super Users. Develops and implements training pertaining to the staff use of clinical systems, participates as an active and integral member of the clinical informatics team and maintains the established standards of care and practice through direct patient care, clinical systems improvement activities and staff education.
Examines current processes and protocols and compares to best practices standards, identifies areas that require improvement and recommend priorities based in HIPAA and governmental guidelines and quantify, plans and implements improvement projects.
This position is responsible for working to fulfill the goals and objectives of the Information Systems Department and Myrtue Medical Center.
EDUCATION: Two to three years of professional clinical or revenue cycle experience required. Minimum of two years of health care application in an IT setting is preferred. If not Epic Certified, must attain Certification - level determined by CIO - within 6 months. RN licensure preferred for Clinical Informatics Specialist, but not required.
EXPERIENCE: Strong problem and issue resolution experience. Experience with data analysis, data management associated with systems evaluation, clinical research and analysis tools required. Working knowledge of Clinical Quality Measures, (CQM), and other standards of care. Experience in basic computer skills, comfortable using software applications, and Microsoft Office Suite required.
SKILLS: Strong written and verbal communication and interpersonal skills necessary to work with all levels of management, administrative, clinical and vendor staff understanding of all major clinical programs, documentation and clinical processes. Strong leadership skills in implementation of change management. Initiative to carry out the work tasks assigned without constant direction. High motivation, determination, loyalty, poise, confidence and the ability to give and follow orders. Ability to set priorities, to organize and coordinate work efficiently and to establish good personal relations with other workers and the public is essential. Demonstrate time management skills, work responsibly and cooperatively within both intra-department and inter-program relationships. The ability to pay close attention to detail is necessary in order to ensure accuracy. Ability to articulate technical and user needs in a concise manner easily understood by all.
Provides in-house expertise and technical support to end-users on EHR and application-related issues. Maintains the EHR Clinical system. Maintains menus that affect clinical documentation system. Identifies, researches and resolves technical problems, working with outside vendors/technical support as needed. Documents, tracts and monitors problems to ensure a timely resolution. Reviews, analyzes and evaluates clinical systems and user needs to provide recommendations and solutions to organizational needs. Responsible for the timely processing of all Help Desk requests associated with the clinical software modules on EHR and Super Users. Remains informed on software updates, upgrades and additional services of the clinical computer applications, as well as other in-house applications that interact with the clinical applications. Note: This is a partial list of key job areas. For a complete job description, contact HR.
Ability to gather data from various clinical and/or revenue cycle systems, including Epic and MultiView. Generates systems reports for business decision-making. Coordinates workflows between Clinical and/or Revenue Cycle areas. Builds Provider User Profiles with University of Iowa. Reviews, analyzes and evaluates clinical systems and/or revenue cycle systems and user needs to provide recommendations and solutions to organizational needs. Organizes and conducts periodic interdepartmental meetings between Clinical and Administrative/Fiscal departments to provide a forum for raising new issues and resolving old one relating to the Hospital Information Systems. Assists in developing, reviewing and implementing policies and procedures for ensuring the security and integrity of the EHR and/or revenue cycle systems. Facilitates EHR Super User engagement and training.
