Practice Manager in NYC Therapy Group Practice

myTherapyNYC, a group psychotherapy practice in NYC’s Flatiron neighborhood, is seeking a skilled Practice Manager to join our team. This position will report directly to the Executive Director and Clinical Director and collaborate with the Operations Director.

To learn and apply:

https://mytherapynyc.com/employment-opportunities-practice-manager/

Key Responsibilities of Practice Manager​:

• Intake Operations: Handle all intake tasks, including responding to inquiries, conducting phone consultations, scheduling, and verifying insurance.
• Client Experience: Provide prompt and professional responses to client inquiries and ensure a seamless experience for all clients.
• Onboarding: Facilitate the onboarding process for new hires, ensuring they are fully trained and familiar with all systems, policies, and workflows.
• HR Functions: Act as the staff’s go-to contact for staff time off, scheduling, and administrative requests.
• Team Culture: Play an active role in fostering a positive team culture by planning and coordinating team events, celebrations, and activities to promote connection and collaboration among staff.
• Office Operations: Maintain the physical space, managing supplies and ensuring a comfortable, functional environment.

Required Qualifications:

• Education & Experience: Bachelor's degree with 2-3 years of experience in a similar role. Some client-facing experience is preferred.
• Adaptability: Enthusiastic about a dynamic role that evolves with the practice’s needs.
• Passion for Mental Health: Interest in the mental health field, with a desire to contribute meaningfully to the practice's mission of improving lives.
• Detail-Oriented: Capable of managing various tasks with meticulous attention to detail.
• Organizational Skills: Exceptionally organized and adept at managing communications, work cycles, projects, and competing priorities.
• Effective Communicator: Skilled in professional, compassionate communication with management, staff, and external parties. Able to give and receive feedback constructively and tailor communication styles to the audience.
• Cultural Competence: Confident in working with diverse staff and clientele (BIPOC, LGBTQIA , people with disabilities) while demonstrating sensitivity to individual needs and biases.
• Values Alignment: Shares and upholds our core values of authenticity, community, compassion, inclusivity, learning, and transformation.
• Commitment: Seeking a long-term opportunity and willing to commit to at least

Benefits:

• Full-time, 40 hours per week
• Salary: $70,000-$75,000 per year
• Sign on Bonus: $5,000
• Semi Annual Bonus up to 5K/per year
• Flexible Work Schedule: Hybrid work arrangement with 3 days in the office and 2 days virtual each week.
• Paid Time Off: Includes 15 PTO days (for holidays and vacation) and 5 sick days annually.
• Retirement Benefits: Eligible to participate in a 401(k) plan.
• Health Insurance: The practice contributes $450 per month toward health insurance premiums for the plans offered by the Practice.
• Additional Benefits: Access to Flexible Spending Accounts (FSA), Group Life Insurance, and Long-Term Disability Insurance.

To learn and apply:

https://mytherapynyc.com/employment-opportunities-practice-manager/