What are the responsibilities and job description for the Lead Case Manager position at N Street Village?
Position Summary
The Lead Case Manager provides a variety of services designed to meet the basic needs of clients and assist them in planning to meet their on-going needs to attain self-sufficiency. Works within an-inter-disciplinary team to create and evaluate resident individualized case plans and provide support, information, and referral sources.
Specific Job Duties/Responsibilities
Develop and ensure a safe and supportive environment for clients.
Interview and assess clients for direct services, develop a case plan for the client to include short term and long term goals.
Re-evaluate goals with clients at regular meetings to include a 30 day, 60 day, 90 day, and annual check in.
Meet with the client bi-weekly for face to face case management services or schedule regular contact meetings as outlined per contract
Maintain regular communication with the Associate Director of Case Management and the Program Manager on issues involving the community, program, clients, and other stakeholders.
Collaborate with partner agencies and other professionals to coordinate client needs and preferred treatment methods
Participate in organization-wide meetings and committees, departmental meetings, team meetings and trainings as assigned.
Create, develop, and implement individual and group activities to educate and promote self-sufficiency
Present psychosocial needs, strengths and concerns of clients during supervision, interdisciplinary meetings, and care coordination meetings
Refer client to community resources for housing, employment, or substance use treatment to assist in recovery
Makes appropriate referrals for mental health, medical care, employment, and housing
Create and maintain case notes, including but not limited to legal documentation, assessments, medical reports, referrals, educational, service updates, etc.
Serves as the team lead for HMIS/OCTO data entry and reporting
Report all serious incidents, allegations, grievances, and sensitive situations to the Program Manager immediately.
Complete incident reports as needed.
Complete room check and unit checks as directed by contract.
Provide witness testimony in court appearances for clients for status cases based on mental health concerns
Coordinate and discuss client challenges and resources for current client caseload
Other duties as assigned
Salary : $52,000 - $69,000