Medical Scheduler

Naadi Healthcare, located in Manteca, California, with offices in Stockton, Turlock and Merced is an outpatient center specializing in minimally invasive vascular and interventional procedures. Founded by a group of local vascular and interventional physicians, the center serves the Greater San Joaquin Valley area. Their mission is to deliver optimal patient experiences and outcomes through state-of-the-art treatments and personalized care.

A medical scheduler, also called a medical appointment scheduler, is an administrative professional primarily responsible for coordinating and scheduling patient appointments with healthcare providers within a medical office or clinic, including tasks like gathering patient information, managing appointment calendars, and ensuring smooth patient flow by accurately booking appointments while adhering to confidentiality standards and HIPAA regulations; they often act as the first point of contact for patients, answering phone calls and addressing inquiries related to scheduling and appointment details.

Key responsibilities of a medical scheduler:

• Patient appointment scheduling:

o Taking patient calls, gathering necessary demographic and insurance information, and scheduling appointments with the appropriate provider based on availability and medical needs.

• Patient registration:

o Collecting patient details like medical history, insurance information, and co-payments during the scheduling process.

• Calendar management:

o Maintaining accurate appointment calendars and updating schedules with cancellations, reschedules, and new appointments.

• Communication with patients:

o Answering phone calls, providing appointment reminders, and addressing patient questions regarding appointment details, billing, and practice policies.

• Data entry:

o Accurately inputting patient information into the electronic health record (EHR) system.

• Insurance verification:

o Checking patient insurance eligibility and verifying benefits for scheduled appointments.

• Coordination with medical staff:

o Collaborating with doctors, nurses, and other healthcare providers to ensure efficient scheduling and patient flow.

• Handling cancellations and no-shows:

o Managing cancellations and rescheduling appointments, potentially reaching out to patients to confirm appointments.

• Maintaining confidentiality:

o Protecting patient privacy by adhering to HIPAA guidelines when handling sensitive medical information.

• Required skills for a medical scheduler:

o Excellent communication and interpersonal skills to interact effectively with patients and healthcare providers

o Ability to learn and use practice EMR

o Strong organizational skills to manage appointment schedules efficiently

o Attention to detail to ensure accurate data entry and patient information

o Proficiency with computer systems and electronic health records (EHR)

o Knowledge of medical terminology and basic healthcare procedures

o Ability to work under pressure and handle multiple tasks simultaneously

Job Types: Full-time, Part-time

Pay: $21.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

License/Certification:

• Certified Medical Assistant (Preferred)
• BLS Certification (Required)

Work Location: In person

Salary : $21 - $25