Front Desk Specialist

Welcome:

Nadeau Chiropractic has been a pillar in our community for 35 years. Join our family as a Front Desk Specialist, at a prestigious establishment in Augusta, ME. We are dedicated to providing exceptional service and creating a welcoming environment for our patients and all who enter our clinic. As the first point of contact, the host of the practice, you will play a crucial role in ensuring smooth operations and delivering outstanding patient care.

Overview:
As a Front Desk Receptionist, you will be responsible for managing the reception area, greeting patients, answering phone calls, scheduling, and providing administrative support. Your professionalism, welcoming, and above friendly demeanor will set the tone for a positive experience for all who enter our premises.

We are owned by LifeLynx, an organization that takes serious pride in creating the very best patient experiences.

Hours: 8am-6:30pm

Monday, Tuesday, Wednesday, Friday

Duties: (but not limited to)

• Greet and assist patients in person, over the phone, or digitally with professionalism and courtesy.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person, by telephone, or digitally.
• Maintains full schedules for providers.
• Handle patient check-ins, paperwork, insurance verification, patient check-outs. etc.
• Maintain cleanliness and organization of the reception area.
• Obtains revenue by recording and updating financial information; records and collects patient charges;
• Collects patient receivables
• Coordinate with Chiropractors and office manager to ensure seamless patient care.
• Assist in clerical tasks such as filing, data entry, and record keeping.
• Support marketing events and promotional initiatives as needed.
• Maintain HIPAA compliance.

Skills:

• Proficient in clerical duties with reception roles.
• Computer literacy including knowledge of Microsoft, excel, Google etc.
• Familiarity with phone systems and excellent phone etiquette..
• Ability to work effectively in a high volume, fast-paced environment.
• Exceptional organizational skills to manage front desk operations smoothly.

Requirements/Preferred:

• Excellent communication skills and a friendly demeanor.
• Welcoming and outgoing demeanor
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Strong interpersonal skills to interact with a diverse clientele
• Previous experience as a receptionist or in a customer-facing role is preferred.

If you are a detail-oriented individual with excellent communication skills and a passion for delivering exceptional patient care, we invite you to apply for this exciting opportunity

Apply now to be part of our team dedicated to excellence!

Job Type: Full-time

Pay: $18.00 - $18.50 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Experience:

• Medical receptionist: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Augusta, ME 04330 (Required)

Work Location: In person

Salary : $18 - $19