What are the responsibilities and job description for the Seasonal customer service position at Naked Wardrobe?
Global luxury brand, Naked Wardrobe, is currently seeking a highly experienced Seasonal Customer Service Representative to join our fast-paced team.
Candidate must be highly organized, efficient, manage multiple tasks under tight deadlines, and is a true self-starter who can work both independently and also work well within the team.
DUTIES INCLUDE BUT NOT LIMITED TO :
- Handling high volume of emails, and communicating with customers on a global scale
- Responding to social media inquiries, comments, and messages
- Handling orders and returns as needed
- Assisting returns department when needed
- Filing and copying as necessary
- Additional duties as assigned
REQUIREMENTS :
- Must have 3 years of customer service experience via email communication
- Type 65 words a minute
- MAC savvy
- Must be familiar with Microsoft Outlook / Microsoft Office
- HappyFox efficient is a plus
- Strong organizational skills
- Excellent oral and written communication
- Typing skills must be top notch
- High degree of accuracy and attention to detail
- Must reside in Los Angeles
Last updated : 2024-11-19
