Recovery Support Supervisor - E&S Pilot

Description

Type: Full-Time

Reports to: Senior Manager of Recovery Services

Office Location: 224 West Hill Street Suite 410, Chicago, IL ; required in-office minimum of 3 days per week (hybrid work policy subject to change). 

Background:

Guided by the experiences of those living with mental health conditions and rooted in equity, NAMI Chicago educates to fight stigma and discrimination, fiercely advocates for our community, and shares hope, connection and expertise with people on their mental health journey. NAMI Chicago seeks to fill gaps in Chicago's mental health system, with an intentional emphasis on racial equity and breaking down barriers to care.

Who We Are Looking For:  

The Engagement and Support Supervisor supports NAMI Chicago’s mission by directly supervising Recovery Support Associates. We seek a dynamic and compassionate leader who embodies the principles of peer recovery, advocacy, and community engagement. The ideal candidate will be a highly organized, solution-focused professional with a proven ability to manage peer support programs and develop strong relationships with internal and external stakeholders. 

Responsibilities:  

• Supervise and support and provide oversight, guidance, and immediate direction to a team of peers working in Specialized Mental Health Rehabilitation Facilities (SMHRFs). 
• Establishes a frequent and consistent physical presence inside of SMHRF/SNF to support Class Members? 
• Conducts weekly site visits to partner SMHRFs to assess program effectiveness and offer hands-on 
• Provides one-on-one engagement and recovery support pre- and post-transition, including coaching and mentorship, for navigating the CCMTP journey. 
• Provides advocacy and follow-up with service providers on behalf of Class Members  
• Implements NAMI Chicago support programming within SMHRF/SNF? 
• Maintains official records and reports to program staff as needed and scheduled? 
• Participate in monthly partner meetings and provide updates on team activities to ensure alignment with grant deliverables and organizational goals. 
• Maintain accurate program documentation and compliance records by grant and regulatory requirements. 
• Monitor and track team expenditures to ensure financial sustainability and adherence to the program budget guidelines and oversight.  
• Maintain strategic relationships with partner agencies, community stakeholders, and advocacy organizations. 
• Conduct peer support groups and training sessions for NAMI Chicago in designated facilities and for community partners, fostering a supportive recovery network. 
• Provide training and education for new staff and ongoing professional development in peer recovery services. 
• Assess needs for retraining and referral to training, where appropriate and necessary 
• Represent the organization in outreach and community engagement efforts to promote recovery support services across Chicagoland. 
• Contribute to the organization’s leadership in peer-led recovery and mental health advocacy. 
• Perform additional duties as assigned to support the mission of NAMI Chicago. 

Requirements

 Essential Knowledge, Skills, and Abilities:  

• Deep understanding of peer recovery principles, trauma-informed care, and mental health best practices. 
• Proven ability to supervise and support remote teams, fostering engagement and accountability. 
• Strong interpersonal skills and the ability to build rapport across diverse communities. 
• Demonstrated commitment to serving underrepresented and vulnerable populations, including individuals with lived mental health experiences. 
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and program deliverables. 
• Familiarity with local mental health resources, services, and peer support networks. 
• Proficiency in Microsoft Office Suite, Google Suite, and basic data management systems. 
• Ability to travel throughout the greater Chicago area  

Minimum Qualifications:  

• Master’s degree in social work, counseling, psychology, or a related field preferred  

OR a minimum bachelor's degree in the social service field.  

• A Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS) is strongly preferred 
• Minimum of 2 years of experience in social work, mental health services, or peer support team management. 
• At least 1 year of supervisory experience, preferably in a behavioral health or community-based setting. 
• Strong verbal and written communication skills. 

Welcomed Qualifications: 

• Bilingual in English and Spanish. 
• Experience with Community Care Management and Treatment Planning (CCMTP). 
• Ability to understand and apply grant management principles, including compliance requirements for grants administered 

Available Benefits: 

• Company sponsored wellness activities.
• Medical, Dental and Vision benefits. 
• Company sponsored Life and AD&D Insurance and Long-Term Disability.
• 401k Retirement plan.
• Critical Illness Insurance, Hospital Indemnity, Accident Insurance, Short Term Disability Coverage.
• Generous PTO.

Annual Salary Range: $57,000 - $60,000/year 

NAMI Chicago is an inclusive employer, we welcome and encourage BIPOC, LGBTQ , Veterans, Differently Abled, Returning Citizens and All Who Are Dedicated to Mental Health to Apply.  

Salary : $57,000 - $60,000