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Housekeeping Supervisor/Inspector

Nami Hotel inc
Wilmington, NC Full Time
POSTED ON 3/24/2025
AVAILABLE BEFORE 5/23/2025

Job Overview
We are seeking a dedicated and experienced Housekeeping Supervisor to lead our housekeeping team in maintaining the highest standards of cleanliness and order in our facility. The ideal candidate will have a strong background in housekeeping management, particularly within the hospitality industry, and will be responsible for overseeing daily operations, ensuring compliance with safety and cleanliness standards, and providing exceptional service to our guests.

Responsibilities

  • Supervise and coordinate the daily activities of the housekeeping staff to ensure efficient operations.
  • Train, mentor, and evaluate team members on proper cleaning techniques, safety protocols, and customer service standards.
  • Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to established quality standards.
  • Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
  • Address guest inquiries and concerns promptly and professionally to enhance guest satisfaction.
  • Collaborate with other departments to ensure seamless service delivery throughout the facility.
  • Implement effective floor care procedures for various surfaces to maintain a polished appearance.
  • Maintain accurate records of housekeeping activities, including staff schedules and supply usage.

Requirements

  • Proven experience in housekeeping management within a hotel or similar environment.
  • Strong knowledge of floor care techniques, industrial cleaning practices, and custodial responsibilities.
  • Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
  • Exceptional attention to detail with a commitment to maintaining high cleanliness standards.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Excellent communication skills, both verbal and written, with a focus on customer service.
  • Ability to work flexible hours, including weekends and holidays as needed.

Join our team as a Housekeeping Supervisor where you can make a significant impact on our guests' experiences while leading a dedicated team in creating a clean and welcoming environment.

Job Type: Full-time

Pay: $14.94 - $15.44 per hour

Benefits:

  • Employee discount
  • Paid time off

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Rotating shift

Work Location: In person

Salary : $15 - $15

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